Reviews for Procare: Childcare App

End-user support is non-existent. It kicked me out the other day, and suddenly, my login information no longer works. They say they have no record of the very email they send updates and daily summaries to. The one email they recognize has no children attached to it. If daycare wasn’t impossible to find anymore, I’d […]

SUCH A HELP!! Makes checking up on my little one throughout the work day a total breeze. Haven’t had any hang ups or glitches with the app since I’ve been on it (about 5 months.) Eady to make payments online as well as sign my kiddo in and out. Get constant updates on what he’s […]

Generally, the app works. My main annoyance is that if the app is open, it sends me a freaking audible alert every time any one of my children pees, poops, eats something, goes to nap, etc. They are in daycare because I am working, not monitoring pee real time. There is no way to limit […]

As long as the school uses it, it’s amazing. I love getting notifications about what my little is doing and where my little is at. The notifications even include pictures so I get to see my baby when I normally wouldn’t be able to. They can send you reminders and notes about your childs progess, […]

Love love love this app! Toddler mom here, and it’s really nice to be able to see what the little one is up to throughout the day. One star knocked off due to a recent (and seemingly ongoing issue) where the photos are not showing up with the posts. I can see them on the […]

Overall good app, my parents enjoy seeing the care their child receives throughout the day and we enjoy the new messaging setup. However, I struggle with the connection on this app. Takes way to long to load most of the time, every now and then I can quickly add to a child’s day. Recently, the […]

Great overall. It did confuse the daycare facility when I paid in advance and it showed my balance as -$. It normally would show what you *owe as a simple amount without a positive or negative beside it. They called saying they needed payment ASAP and I had to prove to them that the negative […]

I have been using this app to communicate with families (I own an in home daycare) for a year. I recently upgraded to a paid subscription to use their payment processing, however after a number of disingenuous messages and flat out false advertising I have learned this is not a company you should trust with […]

I don’t understand how parents like this app so much, it’s so convoluted to send info back and forth. The main “feed” doesn’t show if something is posted just to you or to all parents, then there’s no way to reply directly to those posts. The only option is to send a message that goes […]

It was a great app. Lately, many of the photos seem to be getting deleted the same day that they are uploaded. It was nice to get to see your child throughout the day having fun and get to share those photos with family and friends. I spoke with the daycare about this and was […]

I love the fact that I can keep up with my child throughout the day. I just wish you could add or eemove/save photos. What a missed opportunity, otherwise.. I’d give the app 5 start! I’d love to see more with the pictures aspect of the app… I also wish I could change profile pictures […]

My gripe is the lack of notifications. When specific events occur in the timeline or schedules. Just give me tick boxes for the types of content I want notifications for, like most other apps do. I want to select the kinds of notifications I want to get. Then, I would argue that this is pretty […]

I wish my daycare used this for more than payment processing and last minute closing notices. However, since this is all they use it well we afor currently, I’m quite versed in the payment processing and do wish there was an area where I could note what my payment was for. This feature would be […]

Worked great until recently when app stopped working. It would force close prior to logging in. After several attempts to uninstall and reinstall, I was finally able to open the app. Now I can only see the current day. If I scroll down to any prior entries, the app either force closes or logs me […]

I really enjoy Procare, but I am having trouble with the app over the past month. The web version works fine, but when I use the same information to login via the app, I only see my child’s old school. I can’t figure out how to address this, as Procare won’t respond to parent questions. […]

This app is incredibly frustrating for lots of reasons. Today, for example. I opened the app and got a long pop up message that I’m not using the most updated version. Went to the app on my phone- no way to update it from the Playstore. I searched to see if another version shows up. […]

I had used this app before with no issues with a previous childcare provider. After signing up with our new childcare provider, I am unable to log in to the app, same as another reviewer mentioned. As soon as I log in, it bounces me right back to the home page where you select staff […]

I set up an account, which seemed to work fine. Then the extracurricular activity attempted to invite me so I can track my child there after school, and pay invoices. The problem is that I am unable to add them as a “New School”, even though it’s the exact thing Im told to do. No […]

will not send notifications to my new phone. i updated everything, verified that all notifications are enabled and battery optimization is off. i was receiving notifications up to a week ago and then it just stopped. Noone is able to fix this. it’s very frustrating not being able to get notifications While my child is […]

Started out great, loved that I got notifications and pictures and messages. But for the last couple of days, messages go missing or I’ll get a notification about a message but it’s not in the app at all. Not sure what’s going on and if this is normal but it’s frustrating to go into the […]