Reviews for QuickBooks Online Accounting

Overall it's pretty decent. However, there are some bugs. For some reason, I can' connect my business banking account, I have to manually upload. which their own book keepers unfortunately have to deal with. I've reached out to my bank and them multiple times and have not received any working fixes, just pointing fingers. the ui is ok but needs more polishing. When trying to select net profit reports from the "my business" tab, the yearly report selection falls under my android menu buttons.

The main reason I use the app is to snap receipts. All of a sudden it is no longer working. It captures them then immediately keeps returning back to the camera without saving them. Other reviews are also correct, it doesn't sync all invoices so when you are trying to find something on the go, it is not there also.

this app is straight up awful. so many bugs. so many problems. when I open up my customers list it only shows SOME of my customers. but when I go to write an estimate I can find all my clients names there. sometimes in the middle of writing an estimate it will decide it doesn't want to save your information and restart the app. there were times where I spent like half an hour writing an estimate only for it to delete itself. this app is terrible and not intuitive at all. highly recommend Jobber.

I can't get the app to fully load on my phone. It doesn't work smoothly, very glitchy. Doesnt work in the field for me and bringing a laptop just for qbo is not something I want to do. I want the app to load and work, but alas it's just not happing. I still need to make up a paper invoice and then reenter into qbo at a later time. Also a customer work order signature aggrement for service work would be a sorely needed feature. Only if the app ever worked. Needs improvement desperately.

mileage tracking has been spotty at best but now I haven't been able to log into the app for 3 days. missing miles at this point. cleared cache and data and restarted plus reinstalled but still pops up with an error saying it can't pull up my companies. Company still exists and works using a PC browser. doesn't really help me though because I bought the product for app and mileage tracking.

most of the time the app can't log me in, says to try again later but that doesn't actually mean anything. also my build jumps significantly without any kind of increase and versatility. also, this program has a hard time if you have separate accounts under One bank. it has a very difficult time recognizing transfers and cannot pair them correctly. honestly is more difficult than doing accounting by hand for my small business.

Right now online, you can go to the Google Play store, and get Quick Books for $1 first 3 months cancel anytime. You can budget. Track your mileage off for tax deductions. Download it today! It's awesome! You can scan receipts so you do not lose track of your spending. Post your money and deduct after that rent, electric, food, etc. This way sustainability in positive finances, will be achieved; both personal and business.. 👍

I only try to use this once in a while to do tasks on the go, like get a quick number from a report or snap a receipt of a deposit at the bank. But the app can never do simple tasks like this. Reports are hard to navigate and filter. I can only do a receipt snap for expenditures not deposits. I can't even attach a receipt to a deposit I created manually. Overall, the app UI/UX is slow and there hasn't been any noticeable enhancements for what feels like 7 years, when I first tried QBO.

Unfortunately the app is practically useless. 9/10 times when I search for an invoice it says no results, then when I try to search the customer to find the invoice it has no record of them at all. I'm not talking new customers either, they are ones we've had in the system for a long time. I've never had these issues on the web page but since I'm usually the one running around picking orders it would have saved me a huge amount of time and energy to have a working mobile version.

Since the new updates I can't do anything on the app. I can't even categorize a basic deposit from a customer via Square and also categorize the merchant fee as a negative amount because it won't allow me. I try using the online website through my galaxy z fold so i dont have to rely on my laptop and that won't work either because my keyboard keeps disappearing when trying to categorize my transactions. App was supposed to make it easier but it doesnt. It's worse. This app sucks!!

I have been using this app since 2019. Previous problems were inability to identify my company. It would keep reverting to some never-created account. It would change Co. name back to my personal name. I created only one account. This happened for literally, 6 years. It changed everything on my invoices as well. No one got it. When it operates properly, it's fine. I have not checked mileage tracker recently, it was problem prev. Estimates and invoices go smoothly. The app sucks. Bad.

worst software ever. I try to email invoices from the app and it only works on invoices just created. if you try to send an existing invoice, you just get a blank white screen. I've went through all the steps of clearing cache, uninstall/reinstall. I even tried on other android devices...same thing. why pay a fee for something is can't use...I'm done with quickbooks

with every update the app gets worse! I've been using qb since starting my business in 2005. since they made owning desktop version cost prohibitive I was forced to pay for qb online. there was a huge plus I could create an invoice at a customer's house and email to them on the spot. I can no longer do that. I can't email them at all. can't save the invoice to my phone or download it. The app is freaking useless. I dont want to try to navigate a web page on my phone or bring a laptop with me.

I started using QuickBooks online just because it had an app that I could use on the phone out in the field. every month there's a new bug. for about the last month I have not been able to email an invoice. try it over several different devices no luck. Tech support is absolutely no help, called many times. very sad because this used to be a great tool. I keep getting told to use the desktop version which is impossible to use on a cell phone. I am DONE with QB!

ACH payment is great and simple. However, app needs some useful features... as a customer, receiving only a link to pay through QuickBooks without getting a receipt is very concerning. I know you have records and my email, but neither was used to send me a payment confirmation. There should be an automatic email as transaction confirmed. and since I created an account I expect access to receipts and transaction records for all payments made. reply to 08/26/25 Caitlyn, no such options on my end

Ever since update I have been unable to upload receipts from the app. Very unhappy since that is primarily how I do all my interacting with the software! Hope this gets resolved quickly! I have already tried "clearing the cache" with no success. It uploads the file but cannot extract any info and locks the file in the "extracting" section.

so many bugs. had receipt issues for weeks, now I can't sync my data for no reason after being logged in yesterday.... Why am I paying for a service that never works? my business relies on your app working properly. edited to add: I had tried those steps in both instances. your phone help tried to get me to screen share my laptop to prove the app wasn't loading receipts so I was basically told to pound sand as that's not possible to do. It took over 3 hours to refresh my data this morning...

Buggy and inconsistent. Once called customer service and they couldn't tell me why I was having the issues I was and to use the online version in lieu of the app, which I cannot due to how troublesome it is on the phone. Next day it was fixed. It's expected that apps have issues but when dealing with thousands of dollars and your employees can't explain what is going on, that makes business owners uneasy. Hoping they get on top of things because I do like it and the capabilities offered.

I need the app for my business but if I didn't, I would not use it! Any time my phone updates it basically stops working. Receipt snap has not worked all day, although it says it did and then the receipts are nowhere to be found. Bugs regularly and I have to remove the app completely and reinstall from scratch. Normal updates do not help. Very disappointing as a key business tool.

HORRIBLE!! I downloaded the app because the contracting platform I use said they are able to sync QuickBooks. I paid the monthly fee but was unable to sync my account. it's ok, no biggie. I was told that if I created a QuickBooks checking account that I would have instant and same day access to funds paid through an invoice I sent. so, I decided to use the service for a deposit invoice for a customer. 2 days later, still don't have access to the funds. yet the customer service rep said I should