I took my stars back, for now. I haven't been able to log in to the app for weeks! Meanwhile there's only so much you can do online for some reason. Therefore making something as simple as a reconcile or mobile deposit extremely difficult. I enter my log in credentials and nothing happens. It sits on that screen until I exit. I have deleted, reinstalled, updated, used biometrics, and even entered it all manually. I don't know what else to try!!!!
Derrek
The issue of not being able to log in has lasted a few weeks now. Won't go beyond entering a username and password. Update: it's been over a month now that can't login. The app will tell you if you've entered a wrong username or password but if you enter it correctly it just freezes. How is this not corrected? If you had a previously working build the logical troubleshooting would be to go back to that version before the issues! What on earth was changed that is taking this long to debug?
Joe Bower
The app worked just fine for years. Now when I enter my info and hit log in, the boxes with my info in them go blank, the app freezes and I can't fix it. I even tried uninstalling it. This seems to be an issue with many people. The response is to put in a ticket online. I'll pass on that, moving my money to a bank who's app actually works or will fix it ASAP.
Doc Brown
Can we please have the old app back?!!!! If it were possible to give this new version 0 stars I would. Most of the time it won't let me log in, it just freezes. When I can log in and try to do a transfer, it freezes. Previous version worked flawlessly for me and I do not have issues with any other apps, so it is not my phone. Uninstalled and reinstalled and still have the same issues. Regions needs to recall this version and use the previous one until they get the bugs worked out.
Lance Hammerdorfer
Old app was superb and worked very fast. You can't even make transfers with the new app. You hit the 'choose account to transfer from' button, a minute later (literally) the options pop up, same thing happens with the other options. It took me 10 minutes to make 3 transfers, something I could have done in under 30 seconds on the old app.
LaQuita Brown
It worked just fine in the past, but now it's getting to the point where dang near every evening I can't get into it! Completely inconviencing me. That's not cool when I have to leave my items in the store because the app is acting up and I cant unlock my card. Ridiculous. I understand a mishap here and there but several times a week is not it! I tried re-installing app. I tried restarting and updating. Its the App and im highly annoyed.
A Google user
I have downloaded the Regions app at least 10 different times on 3 different android phones over the past 18 months and have never even had it open for me. It's not a big deal for me as i can use the mobile banking tool on the website, but using the app would definitely be more convenient. I read this latest update and thought the issue was fixed; so I gave it one more try. Surprise, surprise, surprise...no, the little wheel just keeps on turning, and the app never opens.
A Google user
Just opened an account yesterday. Downloaded app today, and it crashes after loading and displaying a dialog box that says "Error Code 605". Really disappointing. Probably going to close the account if I can't get the app working. EDIT2: Told me to enroll for online banking, which wasn't the problem. I replied to the email and after a few weeks of no response I closed my accounts. Someone at the branch that closed me out said there have been problems with this app for about a year.
A Google user
the app is seemingly disigned to lag behind and give you an incorrect balance so they can charge you for an overdraft. (that and intrest on loans is how they make their money) and that's if you can get the app to run at all. just use your mobile browser to check your balance, in the end it will save you battery life, data, and lots of $36 overdrafts.
A Google user
I like it but it's been slow to update lately. It took 3 days for it to show a bill I paid online with my card and would like it more if there was the option to see pending checks. Maybe let us take a picture of a check that we send in for a bill or enter it in as an unofficial charge until it clears. I always forget or add it up wrong when I'm tired.
