First off, what a great app! Straight forward and doesnt throw too much at you on one screen. Now the issue I have is that I think I speak for employees and the employer when I say that there needs to be a calendar option for setting availabilty. As someone in multiple sports. Its hard to have to send in requests every week because of a fluctuating schedule. A smart move would be to create a month calendar where you can set days and times of availability. More effecient & easier for both sides!
Reviews for Restaurant365
Android user. I haven't been able to successfully open the app in days. Every time I try, I have to sign in, then am prompted to download the update and redirected to the play store. There is no update to download and thus the cycle continues. I try anyways to uninstall, turn my phone, reinstall, open the app and the same thing happens. I am a manager and use this app for a million tasks other than just scheduling. To say this is inconvenient is an understatement.
Gives no notifications. Doesn't offer calendar integration. And often doesn't load for minutes at a time. For an app that's been out since 2019 it feels like it's still in Beta and very incomplete. It does offer toast integration however but if that's the only plus then there are other apps that can work in it's place.
This app is not user-friendly. As noted by others, I am not getting notifications. Also, if I want to use filters on the schedule, I have to apply them every time I want them. I don't need to know everyone who is working, just those with the same job code. I would like to be able to apply the filters once and remove them manually if needed. Clarity in the shift pickup would be nice.
Garbage. My restaurant has been making the switch to 365 from hotschedules. Ive worked with many scheduling apps and this is by far the worst. The IT and user interface makes me truly question if this app/service has any security or reliabilty to it whatsoever. Users (managers) are able to log in to the app but not desktop; shifts dissapear; half of the staff is not able to create a user login after multiple contacts with help desk. I was recomended the "black" app for managers. Its defunct.
Not horrible so far. No notifications when things change on my schedule and nothing under notifications to change and update to get notifications. Don't receive anything via email. I did receive a text with my schedule the last few but not this most recent one. Could use a messaging feature. As well as a staff list so we can communicate with coworkers about switching/covering shifts. Can't download my pay stubs and it just says download failed. Lots to improve upon but not as bad as expected
Friendly when it comes to showing schedule, set availability and request trade. It is hard to understand the process to complete the trade or cover request. I don't like nor understand why in my Android phone I can't check the restaurant schedule once my shift starts, I can't see who I am working with for the day, apple phones doesn't have that issue.
This app is way too glitchy. I can't request time off, drop shifts, or pick shifts up. When I click on a shift or request off, it says something went wrong and it won't load. I've tried everything from force stopping the app to uninstalling and reinstalling. Nothing has worked. *Edit* After reading other reviews I see I'm not the only person having problems with an app that is 5 YEARS old.
Terrible!! 0 stars should be an option! I have had problems trying to log in recently, constantly requesting a temporary password... Then about 2 weeks ago, my app shortcut disappeared and the only way to get in to the app is to go to the play store and search it. It says that it is still installed on my phone and I can open it from in there (but it looks different) ANDDD I can't find it anywhere on my phone itself... This used to be a pretty good app but now it just gives me nothing but issues!
I hate that once my clock in time has passed I cant use the app to see who is working that evening. Also, in the messages part, I wish there was a way to message "all servers" or "all back of house" whatever position, to try and pick up shifts. All in all, I hate we switched to this. I miss hot schedules which I never thought I would say.