Stupid process for entering birth date. Really stupid. Got to scroll back a month at a time. When you’re 64 y.o. that can take awhile. Also what’s with the 10 digit password? Edit – so they updated the app, but still haven’t fixed the stupid date field issue. Finally got a physical card so I […]
Reviews for Royal Farms Rewards
β Back to Royal Farms Rewards20 reviews
1st off, the station I frequent knew nothing about the program; a new open opened nearby, they did. Got 2 cards tried to register but must’ve screwed up: at the pump doesn’t recognize my tel numbers; can’t login because it doesn’t recognize my password; how much time ya think I’m spending w apps while trying […]
This app ended up costing me $35 and a rude collection agency call. I switched checking accounts and tried to change it on the app. It was unclear if it worked. It just kept telling me that I already had an account. I tried a small transaction (under $10) to see if it would be […]
App is OK – when it works – could be better. “Dismiss” is incorrectly spelled on the app – so clearly someone needs to do a better job with QA. App has given me enough problems in the store that it’s just easier to tell the person your phone number to get proper credit. Their […]
Day #3 I’VE UNINSTALLED & REINSTALLED & APP STILL NOT WORKING! Please fix the app. locking up, crashing. Fix so I can give 5 stars. otherwise I love the app. Everyday I get free lunch and I’m always racking up points. It’s so much better than any other in store & gas station app. It’s […]
Great rewards program! Their site however is horrible!! Not user friendly! I’ve been trying to set up rofo pay and it’s been a pos!! I am not fond of this new update! In a email that notified us of update and that we wouldn’t be able to get points during the maintenance, we’d get 1000 […]
I like RoFo, and I love saving 10 cents a gallon on gas, but honestly this app isn’t really very good. The app just doesn’t offer much. For example, I should be able to look up gas prices for individual stations. Since station prices upload directly to each store, they could be uploaded to the […]
I love using my Royal Farms Rewards. This program has made it possible to earn free food, coffee, and other drinks, in addition to other grocery and convenience items. All I have to do is pick up a Rewards card at any location, download the app, and set up an account. Every time I go […]
My experience was great with the staff but it’s an inconvenience that the self checkout machines are only taking EBT., Credit and debit cards now. It was much more convenient and quicker before when the self-checkout was available to everyone and accepted cash as well. It also seems like I’m not earning as many points […]
If icould giveth app 0 stars I would. I have been trying for several months to create my account to be able to see how many points I have accumulated and to be able to use my rewards and every single time I get to the ending of the page and click the button for […]
App needs work. Have setup. Signed in. User info and rewards appear. Go into store. Scan the card No! Have to use the app now! Go into app. Sorry can not connect. 3x reload change to wifi. Still not working. What’s the point in having a card if I have to open the app to […]
To say that this has been frustrating would be an understatement. Trying to set up a account has been a trial and a half. It demands a lot of information from you and should you put anything in wrong, you have to fill it all again. Then linking a bank has been a trial. I […]
I’ve had this app for a few yrs. now and had always worked great. However, in the past 3 to 4 mos. I’ve been unable to successfully play the game portion for bonus points. Every time I click tiles, it will turn over both selected but then freeze and unable to turn back. There’s no […]
It was working just fine and now suddenly will not open and keeps crashing! It doesn’t matter what I do; cache uninstall and reinstall, etc. Very frustrating as I had a notification that I could get a free meal (fish and chips) today only and now it won’t open. I’m sitting here in the parking […]
The app frequently won’t open because of an ‘unexpected error’ trying to login which is a problem if you need to show your rewards card on self checkout (I don’t have a physical one). I would expect more online ordering/payment features so I could place my order in advance, pay, and then confirm when I […]
I continue to get “an unexpected error has occurred” message when I’m finished inputting my info. Secondly, its ridiculous to have to hit the back button 552 times to input my birthdate. This app is terrible, unfortunately Royal Farm is the closest convenience store to me. The 7-11 app was great, I may have to […]
Overall the concept is great. I love the rewards aspect too. I suggest bringing back the game…loved that (though I never won it). Next suggestion would be, if someone orders on the app to pick up in store, give them the store based order number or they will be waiting forever. Also, redeeming rewards is […]
RoFo Pay is abysmal to setup, took 20 minutes of fighting app reboots every time I changed apps to get information, required a lot of deeply personal information which shouldn’t be needed for something like this, and after all that, THEY STILL NEED MORE! Streamline your process guys. Rewards programs are meant to be convenient […]
This review is only for the account creation portion of the application, as I didn’t have a rewards account prior to downloading. In the Date of Birth field, it is impossible to simple enter a date. Instead, the app displays a one month calendar. This forces you to tap an arrow an unnecessary amount of […]
Many times now I’ve had problems that prevent me from using it to order food, redeem points, or scan my barcode at checkout. When I’m stopping at a gas station, I don’t have ten minutes to trouble shoot an app to get it to load when I know I’m connected to internet because everything else […]