Lagging, slow and doesn’t open on its own. It sometimes opens, sometimes it knows where I am and knows to automatically authenticate me, but recently I end up having to use the generated code and enter it manually. Google authentication works so well, I’m sorry you don’t offer that support.
Reviews for Salesforce Authenticator
← Back to Salesforce Authenticator20 reviews
This app needs work. To the dev team please address the following: 1. when i set the app to “auto approve from this location” then please remember this setting for longer than a day. Also provide us a way to review these sites and unapprove them if necessary. I run a highly mobile team and […]
The Approve button almost never works when trying to log in. I have to open the app and enter the code, but on the computer it takes three clicks to get to the code screen so -1 star. At least the code works.
It’s was working fine until I deleted the app and installed it again. Now the Salesforce login page is asking for verification code while the app is showing me the phrase to add. Don’t know how to reconnect the account with the app. There is no backup and no option to reconnect. And I’m stuck […]
Salesforce Authenticator is terrible. To add account to app, you need access to your account… But to get access to account you need the account to be added to the app…. 🤦🏻♀️🤔 Don’t think they thought this through…. It’s basically a catch 22 with no actual solution. I would recommend for everyone to hold off […]
This app has made my life a living hell. I add my location as a trusted location every single time it asks, yet I have to use it to login every single day, usually 10 or more times a day. It doesn’t remember your trusted location ever, and it doesn’t even remember you’re logged in […]
I get push notifications but they are silent. I have gone through all the app settings and phone settings, this is the only app with this issue. this is terribly frustrating bc sometimes I need to approve a trusted IT consultant to help me in my system. I want to provide access for them but […]
I STILL can’t login to PartnerNet. I’ve been trying to add an account on this app for 47 minutes and I’m starting to get frustrated. The app refuses to allow me to connect to the PartnerNet app and I can’t open an account connection and I don’t get any notifications to approve an account. I’ve […]
This app should be easy to use and it should be simple to transfer my authentication to a new phone. However, it simply doesn’t work properly. I used the email option the first time and after competing the process, the app simply took me back to the start. It even said in green, your accounts […]
Salesforce authenticator is great if you login from a new device but sometimes I have trouble verifying if the computer is faster than the app and vice versa. One time I had an issue with my phone and I could not login at all. It was a hassle. Our IT dept had to reset my […]
The app frequently forgets my laptop, calls it a new device, and says that I can “automate future requests from this client.” However, usually it doesn’t let me enable that toggle. Even when it lets me enable the toggle, it often fails to auto-approve logins and then recognizes it as a “new client” after 1 […]
Literally prevents me from clocking in for work or getting paystubs. App generates code phrase which you’re supposed to take to other app. (Other apps have no place to enter in a code phrase, proceeds straight to an “insufficient permissions” page. They farm out support to a completely different company that requires training on unrelated […]
Does not stay active. Frequently requires that you hunt down the app and leave it open while refreshing the browser to push through to approve. Makes my work take longer because the push notifications going to my phone are inconsistent in their reliability. Annoying to have to have an app that I only use for […]
Honestly, an incredibly poor authenticator. Allows a trusted location to automatically approve anytime you try to log into your account while at that location, except that in order for it to work you have to open the app and approve it anyways. It doesn’t actually send push notifications when you try to login, and it […]
The app is fairly inconsistent. When I log into salesfore, I expect a notification on my phone that I can accept to approve the log in. This only works occasionally, most times I have to open the app manually. When I open the app, instead of being brought to the authentication page, I am sent […]
It seemed to work well to begin with, but the response time really is not reasonable. I’m annoyed that Salesforce forces you to validate every single login, but that’s not why I rate the App low. It claims to remember your location and auto validate, but that is totally inconsistent and still takes longer than […]
The automation is very finicky. Very often do I get the automation set up, then it fails at random times. It could fail remember the device the same day, a week from now, or 2 months from now. I found that my background data was enabled as it says, but it registers as off sometimes […]
Can’t get in from a new phone when I lost my login data. Doesn’t even give me the option to just login to the authenticator using my same phone number, or email address for verification. Yet, I also can’t get in to my Salesforce account to set up the app on my new phone. We […]
Agree with other users who say this app is buggy and completely inconsistent. It lets you approve a frequent device to automate requests, but you still have to open the app in order for the automation to work. (And sometimes the “automation” is active for a week, sometimes two weeks, sometimes a couple days, before […]
> -1 Terrible. Terrible, I go through over three times logging in without success. Multiple tries, I don’t see the Approve option. Wasted time. Terrible. Not everyone has a cell phone for their organization. Terrible. Not everyone wants to use their personal cell. It’s terrible that you assume your clients are all the same and […]