The app doesn’t work! It takes me 2 days to put in an order. Constantly freezes up. I’ll get a couple items in my account, then it freezes up and i have to log out, wait a couple hours, log in, get a couple more items in my cart, locks up, etc etc…. I have […]
Reviews for Shipt: Order Grocery Delivery
β Back to Shipt: Order Grocery Delivery20 reviews
It’s not a bad service but they require a monthly subscription, even if the only available time is same day. There’s no way to just do a one time purchase, I was given no option to skip or not sign up. Instacart is essentially the same idea with more stores available, without requiring a monthly […]
App 9/10; total experience 8/10. The app has bugs occasionally but overall pretty solid. I’d appreciate the ability to set delivery instructions for my house so I don’t have to remember to select them every time. Where Shipt needs to improve is review and refinement of items in the stores. There are items that have […]
I am a Shipt shopper. I enjoy shopping for my customers. I found that it’s best to shop at stores you frequent. Also, I try to make sure orders are within reason from the store I am shopping at. I have also found it helpful to include pictures when substituting items for a customer. Additionally, […]
App functionality is great, the user interface is just fine, and I was given ample warning when my order was going to be late. My issue is with their billing department – I made a single purchase for a total of $77.77 and was billed 3 times for 77.77. I contacted Shipt Customer Service with […]
I’ve used it twice so far. Pretty cool app and idea. Very easy to pick items, does a good job of listing discounts and store deals. Allows you to leave notes about products, and communicate with your shopper. My only complaint, my first shopper didn’t do a good job of picking my fruits and veggies. […]
The app works fine. I would not recommend the Shipt service though. If you don’t receive items, or receive incorrect/damaged items, you can request a credit in the app. HOWEVER, the credits expire in 90 days. So, let’s say, your shopper fails to deliver half of your order totalling 30ish dollars. Your can only get […]
Will not let you cancel trial memberships online or through app. Expect hold times of over an hour, if they answer at all. In response to Shipt, you are incorrect. I took the steps that are outlined to cancel but it was not an option. I signed up through target and the target trial didn’t […]
This app has gotten ridiculous. Not only do they want you to pay $100 for your annual membership, they also upcharge pretty much every product by unreasonable amounts. Also, now you can’t set up any kind of pick up or delivery (I’ve been trying for the last 3 days with no luck). I downloaded Walmart’s […]
While this app is incredibly convenient, in my experience, over 50% of the time my shopper gets something wrong. Missing item, wrong item, etc. Errors in your order are very common. Also, after using the app for nearly two years I can count on my hand how many times I made an order and something […]
It’s a great service and saves me so much time. if there is a mistake in an item that you get you just let them know in the app and they refund you. The only downside is that not all products at Publix are listed in the app. But you can write it in. What […]
I loved shipt and didn’t have any big issues with this app for years during which I would get texts from shoppers. Now I only get messages thru the app, according to one shopper that is the only option now. And the messaging does not work. Making it impossible to communicate with a shopper about […]
Decent, would probably use more if they didn’t mark up the price on literally everything π so you’re paying more per item (no matter what it is) and paying for delivery and giving a tip. Definitely saves more money to just do store curbside pickup. Some people won’t mind the 1-2$ upcharge on each item, […]
Search Function ππΌ Inventory Inaccurate. Using the search function is so frustrating. The matches are inaccurate and it misses things that do match. The app often doesn’t show things that are in stock and I get them from a special request. In addition, if your order is delayed due to shopper unavailability, I have to […]
Just tried the service and love it ! Cost the same almost to have groceries delivered. The delivery person was the best and went above and beyond ! Best service ever! My one complaint is, the way the app is set up , I cant just type in a key phrase and have everything that […]
Love The Service. Hate The App. Please don’t just delete items from my list when they go out of stock. I add to my list all week. Then suddenly, I notice the bill is $40 lower. Now I have to remember/figure out what was deleted. Instead, why not flag the item on the list and […]
Literally unusable. As of some time in q1 2025 the app changed from a standard login page to opening a browser to log in through. It asks for the standard email/password, but then has a large white box beneath them. I assumed at first that it was a Captcha block failing to load, but for […]
I was just told I can’t be refunded for food that expired July 2024. a year ago!! because it’s been over 7 days since I placed the order. I was also missing one item in a deal I had bought. First my delivery was rescheduled for later in the day, then I didn’t hear from […]
in January 2025 I wrote a review similar and said I’d never use the app again. I didn’t. until today as I’m traveling and trying to place an order and surprise surprise. after force stopping, after uninstalling and installing, after connecting and disconnecting from wifi and trying again. it doesn’t work. it never works. there’s […]
There is a bug in this app when you add items after you’ve already submitted an order. Multiple times we’ve added stuff and it doesn’t get added and the items don’t show up with our delivery. Also happens when you add items from your regular items after you’ve started a cart. Please fix this!