Reviews for Shokz

It has an English UI until you go deeper. For you example the rewards survey jdjn a language foreign to myself. You don’t need the app really to use the product. Using the app is more frustration then any use. Personally a gimmick rather than an actual useful product that possibly raises the cost of […]

Wish there were more control customization such as triple tap or single tap controls, the open fits feel like a downgrade in accessibility because my controls are limited to four things. Plus I would rather have double tap left and right as my previous/next buttons and hold to play/pause but that is not an option […]

Junk. Got openfit earbud set les than a year ago. Right one stopped working, first delivering tiny zaps to my ear, then no sound at all, and wouldn’t light up. When I refreshed in the app, the system stopped connecting to my phone altogether, so I can’t even use the left one only. Have tried […]

I was having issues like everyone else where after the last update my OpenFit headphones stopped connecting to the app. Customer support had me reset the headphones but that did not help. I ended up uninstalling the app, then reinstalling, and now I can connect to the app again. It’s not what should have to […]

Pleased to see there’s an app but would love to get more out of it. Two things specifically. First and probably actually achievable is the ability to disable and enable functions. I never ever ever want any press of the main button to redial the last caller or answer a call. I only want it […]

I love these headphones but one thing that drives me crazy is once I turn them on they lower my ringtone volume all the way down. Once I turn them off the volume for ringtones stays all the way down. I am missing calls and it is very frustrating. Now I have reconnect them all […]

Can’t use app with out location 🙄 they state it’s so they can determine what language to set the app. That is a very sorry excuse. They can already tell what language you speak from the countrys app store you download it from. You can also have the user choose what language they want, because […]

Does not work with NEW (purchased 11/24/2023) OpenRun. I don’t have the pro, but why is the app limited to only 2 products. That’s ridiculous. I would expect a brand new pair of headphones to work with the current app. I notice that it has been this way for awhile. I’m a software engineer myself, […]

Pros: Works fine if you turn on a GPS spoofing app – app thinks I’m in the middle of the ocean. You rarely need to open the app. Cons: Requiring precise location “to set app language” is patently absurd and a huge red flag. There is a language option in the settings, and it remembers […]

Update: the developer has updated the app to remove all permissions other than that of Bluetooth. The app is streamlined and easy to use, and, most importantly, doesn’t require location permissions. The only comment I have for improvement would be more settings to adjust the headset. For example, options to change the audible “beep” or […]

While the headphones are great, the multipoint pairing feature is a huge disappointment. It says it’s “seamless” so I assumed automatic, however that’s not the case. The feature becomes utterly pointless when I still have to unlock my phone and open the app to tell the headphones to connect to the second device. I might […]

As you’ve replied to everyone, “the location data is only used to set language”. You could either set it without location OR use it to set it once. Once it’s set, why won’t you let me open the app again with it off? You save the setting and move on. Your forcing of location permission […]

I do not want to share my location for a ‘language’ selection, make a drop down menu like everyone else. It is beyond inappropriate to be asking for this type of personal information, especially after dropping $200 for a premium product. Edit: after looking though the setting options (with a GPS spoofer) they do have […]

The app cannot find the OpenFit device if you have “Sound Assistant” from Goodlock (Samsung) installed. The app idles in “Still Searching” if downloaded. Took me about 2 hours to figure this out, so hopefully this helps others. Sound quality is great, and the equalizer option is fantastic since my hearing is terribly sensitive to […]

I just got the OpenFit Air and immediately returned them when I realised that they can’t support more than four actions (single or double tap left or right). That’s enough for start/stop, volume up, volume down and skip forward. No skip back, which is a basic function that I use all the time. I could […]

In today’s world, every purchase counts. So after spending so much time researching, and so much money investing in the Shokz OpenFit 2, I was honestly thrilled when the Find My Earbuds function helped me recover a missing earbud from the parking lot at work, saving me $180 right there! Also, not only do I […]

text on S24 is so tiny it is completely illegible, and need to use the stylus to select any buttons due to the display being so small. It took a lot of effort to even select the mandatory check boxes to register, because they were so small it was Impossible to get them to respond […]

I think needing an app to properly use my headphones is kinda wacky and pointless. I only downloaded it because the touch controls on my Air’s was driving me nuts, and you can’t even really change those settings… they are still preset to what combos the company wants. Glad I was able to access the […]

These headsets may be OK for a phone but not so much for a PC. I downloaded this app to try to update the firmware, and even though the device was 1 foot from the phone, it would never connect. it just kept saying, “Searching”. I tried to find a support article for this, but […]

Had version one. Loved them, lost one, bought version two. Outstanding! Except: putting them in the case doesn’t turn them off. I’ll be in bed listening to music and it’ll suddenly shut off. Check it, it connected to the headphones in their closed case in another room. I have to unpair unless I am actively […]