Reviews for Slim Chickens

me and my husband are locals and this was our first time coming to slim chickens and the experience couldn't be BETTER. The employees are super friendly and special thanks to annabel for the extra help and best customer service experience.. definitely coming back

App charges a service fee and asks way too many questions to sign up. never seen such a thing on other food ordering apps.

Cane's is better. They are so inconsistent/stingy with the fries. If I'm paying $17 for a fast food meal you can at least give me more than a 2 year olds portion of fries.

Food was great, especially for the grand opening. Prices are fair and the customer service is amazing, especially Graciela who was super welcoming. The fried mushrooms were some of the best I've had and the chicken is juicy and well seasoned. I will definitely be back

Great place if you like chicken. Crispy, fresh, and plenty of meat. Also has a section for dog lovers. Pet friendly but separate from the main lobby for those who do not want to mingle with dogs while eating. Definitely recommend this place.

Cannot sign in. I have tons of rewards i cannot access nor add to. Says my email is connected. Will not send a reset password link....ugh. frustrating.

Prices are too high, stingy with rewards, lack of options like getting the meal without a drink or replacing toast with fries, also the tenders are tiny. Food is good atleast but not worth the price. Popeyes is better.

App doesn't work half the time. Forgot my password. Simply tried to reset it. Reset email wouldn't send. I went through all of the troubleshooting, still nothing. Could've just gone and waited in line with the time I spent trying to use the app.

I enjoy the app, but for years now I have been unable to keep credit card info saved. Every time I have to re-enter it bc it says the credit card saved is invalid. I've added different credit cards and nothing works. very inconvenient

the app works wonderfully has many choices and easy to use but if you decide to go with the delivery option you can expect something to be missing in you're order. you could be missing your sauce you're drink or any sides you put on there for example getting extra fries.

Went to slim chickens for the first time. Was suggested to get the app for points towards deals. The installation was slow but it installed. Went through the process of signing up. Was able to scan my receipt for points. Got the free sandwich deal. Everything looked ok. Until I went to check the app for making plans to come back. The app will not load. It stays in buffering limbo. Decided to uninstall until this is fixed. Will still go for good food. Just fix your app!!!

Always order from Location 3301 / Flemington NJ. App and website menu doesn't match paper copy (missing selection / items not listed). However, if I call local they can make item(s). Corporate or Olo, please fix. Also, i did a $28 order today and not able to add points (already scanned by another error message). Food is good though (4 to 5 stars for that)...just frustrating ordering process/ rewards system.

I'm a Golden ticket winner - slims for a year - I love slims but this app sucks. I've have to miss out on 4 weeks of my winnings because this app has decided to stop working. I've sent email for tech support request and nada. No response. Wish we didn't have to use this app to redeem. Wish someone would write back or just fix the issue. 👎 Zero stars for the app.

I don't know if it's the app or the printer at just my local location but the receipt scanner never works. I always have to enter the receipt number manually. I have a *really* hard time reading the small, weird font the app uses for manual entry. It makes me wonder if it's purposely designed to discourage earning and use of rewards without online ordering.

The food is really good but the app needs some work. I want to be able to have the option to select only entrees as well as meals. Not every time I go out to eat do I want a drink included and I definitely don't want to be forced to get one. The menu needs bigger images so u can see what the item looks like before I click into it. Other than that, it was easy to order and the service was fast.

Good food! Experience is always great. My app no longer works, and I've tried every which way to earn my reward points from my order since it's become easier to just walk in to the store. I wish they would do something for my Android phone, or at the very least (which would mean the very most) have an easily linkable "Earn points" within the website, once logged in, instead of trying to direct me to an app that doesn't work for me. Yes, it was updated, deleted and reinstalled with no change.

The Slim Chicken app has trouble scanning receipts, and manual entry doesn’t work. After a large purchase, support quickly helped me get my rewards, but they ignored my follow-up about the ongoing issue. Now, I get a notification that my rewards soon expires. This app is too much of a hassle, with rewards expiring too quickly. I’m uninstalling it and returning to their main competitor as my go-to chicken restaurant!

The app was much better than expected. Lots of choices of main dishes, sides, spices, sauces & drinks. Easy to navigate, easy to make changes, choose to pick-up, curbside or delivery. I chose pick-up for the following day. It was put on the pick-up shelf as I walked in the door. Very nice & easy experience. It's now my favorite chicken place.

Doesn't work properly. I try to scan my receipt or enter the barcode manually and it always gives me an error. 9 times out of 10, I don't get my points. I order through Uber Eats because there's a minimum for delivery on this app, so my points don't automatically apply. Customer support completely ignores emails asking for help.

I've been ordering from Slim Chickens for a long time. They have begun adding service fee charges to orders. Why would anyone use the app if they're going to charge service fees? It's not a normal credit card percentage fee either. It seems to be based on how many items you ordered. Also, the rewards expiring nonsense is annoying. If you don't visit them frequently enough, your built up points expire. Since it takes several visits to earn 50 points for a $4 discount, that's very annoying.