Reviews for Sonos

Sonos Beam no longer detected in app. Microphone functionality stopped working. Updating the systems wifi via the app doesn’t work. Updated to 2.4 GHz successfully but still not seen in app. Can’t update to 5.0 GHz because “something happened”. Back to the game of setting up as a new system and hope it lasts longer […]

Gets the prize for my least reliable phone app. When I’m playing Pandora songs on my Sonos Sound bar, it typically drops out a few seconds especially about 15 seconds before the end of the song or often about 15 seconds after the start of a song. My standard (non-sonos) Pandora app never drops out, […]

No air play for the $$$$ spent is simply unacceptable and their music app interface, which is the only way to use the speakers, is the worst I ever encountered. Forget this product and company until they stop trying to lock purchasers into their stupid app. If you buy this product, you better know exactly […]

So Sonos…now you’ve deleted all my Sonos Playlist. Super. This is in addition to streaming to multiple rooms, still cutting off the end of songs. Much as I love the speakers, I can’t see myself buying any more equipment given that you still haven’t dealt with the mess your app “upgrade” created. So disappointing 😞

I am constantly having to reconnect to the internet with this app. I have had to delete the app and reinstall it several times and hopes that it would work. It constantly loses connection with the sound bar and the speakers. It continually loses connection with the internet in my home. Update I downloaded the […]

UPDATE: Still complete garbage. ORIGINAL: Come on Sonos, you can do a lot better. This app is garbage and was not ready for release. It doesn’t do the basics. When I open the app, 75% chance it won’t recognize my system. The only solution is to close the app and try again. When it does […]

I want to love Sonos so badly – maybe because I’ve sunk so much $ into this ecosystem. Everything used to work great. But here we are a year+ later after the app disaster, and it still just doesn’t work well. Every time I launch the app, System Not Found. I have adapted and now […]

The promised updates to fix the broken app have made things worse. Expensive speakers are now barely useable and drop out all the time. Adding a playlist to the queue will now duplicate it 30,000 times and only play the same 15 songs or so over and over again. Can’t add any addition songs. I […]

App update 2-7-2025, increased to 3 stars from 1 star, it’s better but still some glitches. All speakers connected but still cut in and out for about the first 5 minutes. Getting closer but I feel like Sonos doesn’t want me to use Google Play Music on an Android phone. Original review: Unable to connect […]

Edit again: still sucks in Feb ’25. Every time I put down my phone, gets lost and requires restart. Sometimes that won’t help. Volume works but not much else Edit: still 1 star. Interface hasn’t improved. And extremely slow to use. Every time I pick up my phone to use the app, takes forever to […]

Every time I open the app i have to reconnect it to the amp. Music streaming services don’t perform the same on the Sonos app , and are limited to only what sonos supports ( not downloaded music on a mp3 player app, or youtube). If they put a Bluetooth option it would fix all […]

Recently bought believing they were fixing the issues. It must not be fixed! I spent the first 20 min. of a Christmas party I was hosting plugging and unplugging speakers, rebooting my router, force stopping and restarting my app, adding and removing speakers. I could never get all to work. Sometimes one or two would […]

I don’t understand how a speaker app makes it impossible to do the most basic action: choosing your sound source. I have a Bluetooth source, Internet, and line in and I just want to decide which of those plays on my speaker group. completely impossible, can’t be done. if I turn on my Bluetooth device […]

Went from bad to working back to bad. I’ve been a sonos user for at least 10 years. I was part of the update that was an epic fail. Then,several months back (end of 2024,I think), the app started working for me with that update. Then, around the end of March 2025-another update, and it’s […]

The hardware is awesome. The app, not so much. It’s heavily dependent on your system being set up on a single network, which works great for everything that isn’t a Sonos Roam. If you have the Roam and take it on the road with you, the app refuses to function if you’re sitting on any […]

how is this app still horrible? the app forgot my living room so I went to add it back and the app insists I don’t have location services on and it won’t go into setup until I turn it on, but it’s on. At least the Soundbar has a physical connection to the tv but […]

1 year later and the app is still horrible. Open app, music services don’t load. Still occasional get no speakers found. and now my sonos 1 Gen 2 just died, which seems to have around a 5 year life span. so even the hardware is poor quality… no more sonos purchases when the rest of […]

The app used to work really really well for a long time, I would say for about a 2 years come and tell about the last 6 months when it continuously has issues by crashing, not registering the device that’s been registered for 3 years, not playing when expected. It’s been a bit of a […]

Horrible app. Searches and other functionality are bad. Plus every other time the app opens it can’t find any Sonos, so I have to open it, close it, and reopen it every time I want to use it. I am so sick of not being able to control my Sonos because of this horrible app. […]

As of 9/2025, Sonos app has been connecting reliably with devices after several seconds. Connection is stable. UI still isn’t my favorite, but it hasn’t caused me any hassle lately like it used to. I’d love to manage directly from Spotify which Sonos speakers (groups) are being used. Overall, if recent improvements have been made, […]