I finally got the email that I was looking for. I was putting all my documents in for them. When I screenshot my ID front and back. I notice it's a big problem with the app. I emailed all my documents. They deactivated my account. Went through the steps to appeal their decision. You have to wait 5 days. They sent me emails saying they deactivated my account because my ID wasn't verified. I tried getting into account doing what they wanted. They ended up blocking the whole account.
Angel Ravellette
I've tried for over a week to get support to fix the issue with linking my bank account. No one from support seems to know what they're doing. I've spoken to at least 10-15 different agents, and every one of them had me do the same useless troubleshooting followed by saying the issue needs to be escalated to the technical department. Issue still isn't fixed. Still can't link my bank account, and the SparkDriver app still says my Earnings account needs attention. I won't work until it's fixed.
T B
This is a decent way to make some extra $ IF YOU DON'T MIND TEARING YOUR CAR UP. Most of the deliveries that pay 60 or more are multiple stops (12 or more) 30+ miles from the store, down literal dirt roads in the middle of nowhere. Most of the trips take way longer than the app says. If you drive a car you don't mind running into the ground this is the perfect opportunity. I think if you live a certain distance from the store delivery shouldn't even be an option especially for 1 item.
Alan
App is really junky. I live ina. big city, yet its constantly saying trips are in my city, but once I accept, it sneaks in one at the end that takes me almost an hour away. If you go somewhere and lose service, cant make the delivery and then on top of that have to verify picture again. If you accept an order including alcohol, it will force you to photo verify again before shopping and then 2-3 times after you complete. Honestly a very broken app.
_
I, and many other approved applicants, are unable to add our payment information. The system does not elaborate beyond "Something went wrong," which is incredibly unhelpful. That means I'm unable to finish onboarding and start delivering with Spark. This issue is not only app-breaking, it puts up an unnecessary roadblock (pun intended) for new drivers who are simply trying to get out and start earning. Please resolve this ASAP.
Richelle Miller
I love doing deliveries as a Spark Driver. It is better than any other delivery app. Unfortunately, The app seems to drain the battery on the phone fast. While shopping for a customer, my battery was at 60% and when I got to my car it was at 14%. When I checked my battery usage for the app it was outrageous. I hope this can be fixed soon. I did buy a small portable charger to make sure my phone doesn't die while shopping or picking up deliveries.
Michelle Durden
When I accept shop & delivery orders, the order cancels .. usually in the middle of end of shopping the order. If the order doesn't cancel, most times I am unable to check out because the app will get stuck on a white screen and will not provide the barcode I need to scan. The only way I can get out of the order is to have support cancel the order. PLEASE FIX! It's been like this for weeks!
Samantha Thomas
I feel like the app, in general, is user friendly BUT I've attended/accepted 2 shopping trips. I completed the shopping and scanning each of the items then after I review, the barcode pops up behind a white pop up "screen" so I can't access the barcode, which in turn I had to have both orders cancelled by customer service. The app works the entire shopping trip right until the barcode.
Tricia Collins
Editing my review because this app has become so awful I can't use it consistently. And the driver "help" doesn't know how to help. It glitches and won't show a barcode to check out after shopping an order. It shows an area as busy yet I see no offers. Or I get notifications for offers but they don't show on my app. Walmart needs to do better because in the end these issues affect their customers.
Jess Richards
the app is good and you can make decent money. however it doesn't allow you to pick which types or orders you are offered. most of my time is spent rejecting "shopping" orders and it's very inconvenient and annoying to have to constantly see new notifications just to reject them all. would love it if it were more user friendly to select the type of orders YOU want to accept. I added one star to my previous review
