I think it could be faster but what I don’t like the most is being logged out and having to log in again when you are right at the cashier paying… Also, once you log in again it puts you back to a Green level! It is very confusion because some offers are for Green […]
Reviews for Starbucks
β Back to Starbucks20 reviews
Worst. App. Ever. Among problems is no tie to inventory. They don’t have the product but tell you they do, take your money, and send you up to wait in a long line. The store has to tell you they don’t have it, then can’t refund due to the app’s odd way of using your […]
Very handy and love it for mobile order, but there are some things to work out. For instance, the bonus star opportunities never count all my purchases. Even simple challenges like “order 3 days in a row” never works. Usually every other order only counts, so I’m lucky if I earn the bonus stars at […]
I am so disappointed in this app and how it’s the ONLY way to get points! I haven’t been able to log in, gives me a non descriptive error, and after talking to customer service at least 3 times, it still doesn’t work. I tried uninstalling and reinstalling, changing password, logging into the website (which […]
Still a bit reluctant to tell you prices. As far as I can tell, the only way to find out the price of something is to pretend to order it through the app. Juuust before you hit “pay” they’ll tell you the price. Ha ha ha, cute. On the other hand, it’s gotten waaay easier […]
MODIFIED: Bonus Rewards just keep getting worse!! Less and less rewards for more and more purchases!! SMH. BECOMING NOT WORTH IT TO BUY ANYTHING HERE! App works great now. Had some issues when I first used it about a year ago. It seems that has been fixed and now I use the app ALL THE […]
App has been advertising the pairings menu for days. I’ve tried every way I can think of to access it and nothing works. Even when I clicked from the offer within the app, it takes me to the regular menu. If I add items to the cart that should qualify, still doesn’t work. I’ve searched […]
For the last few weeks, we are no longer able to see our previous orders. We can find them online, but they no longer appear on the app. The previous orders were extremely helpful as we could simply reorder a customized beverage. We noticed, in other reviews, that we are not the only one experiencing […]
The app will not allow me to reload funds to my account. It continually says “couldn’t complete your payment try again.” It’s not a bank problem, it’s an app problem. I tried adding funds through the actual website as well as uninstalling and installing the app and neither fixed the issue. Absolutely ridiculous. Think they […]
app was working ok until they did an update last week. Now the app is not even accessible. It doesn’t even show up in the play store. So it definitely does not make things ‘run smoother’ as they claim. It made it not work at all for many of us. I couldn’t access my starbucks […]
Update 07/21/2025 Still cannot install app or order from app. “System error”. Attempted to install more than 5 times. “Sorry we’re experiencing an error” for several weeks. Also empties cart when you switch to another app (for example, transferring money to pay or asking a friend what they want via text). I had to put […]
They make drive-thru orders the moment you place it on the app. so unless you do it while driving there (dangerous), your drink will be cold or melted. The employees do seem upset if you place the order right before you enter the drivethru. I once placed an order for 7 people, so it was […]
There was an error with my in-store order and it wasn’t linked to my account. There apparently isn’t a way to add a receipt in the app like some other competitor’s apps. I tried to chat with customer service, but that kicked me out to the website, where I entered my information, the clip feature […]
It’s disappointing that they don’t really do very many deals anymore. Though as far as the app set up goes…it’s extremely annoying that the app doesn’t let you view the menu prices of closed stores. So even if you were just trying to see the prices of what you might order the next day you […]
App and website have quit functioning all together. Can’t find stores nearby to order from so we can’t do mobile orders. I’m lucky if I’m able to reload my card on the website and pull up the barcode on the app. the website won’t show the barcode, the app won’t let you reload. This is […]
Several times, I’ve ordered items off the app and gone to pick them up. What I ordered was not available because the app is not correct, and the stores can not refund me directly. I have to contact customer service and handle the transactions that way. It’s most frustrating and takes additional time out of […]
App no longer works AT ALL without updating. New update is apparently “not available” for my device. I’ve been using this app for years with no problem. I still have money on my account that I no longer have access to. forcing an update I can’t have is preventing me from spending money. There was […]
How can an app, like Starbucks, be no longer compatible with my phone π What current update did you do that eliminates an android phone that worked perfectly fine for over 5 years? Luckily for me, I still have the actual gold card to swipe and reload in the meantime while you guys fix issues. […]
Good…unless it’s acting up. Randomly decides to forget biometrics and ask for a password while you’re commuting forcing you to find a spot to pull over. Today I reset it for speed and 3 tries later it still said wrong password. I gave up and went to work and then ordered later successfully but had […]
App functions ok. But they rarely have offers anymore. They falsely advertise that they do have offers, but they are really just ads/promotions of products (which don’t even align to my historical purchases) with no incentive to purchase or try. And it’s pretty impossible to earn meaningful amounts of stars anymore. So…no real purpose to […]