The app is not good. It was giving me the run around. It froze in the middle of setting up my account and it kept asking me for a different email to contiue. Total waste of my time I cant even see my X-ray results.
Looks like Summit is faking reviews here to give the app 5 stars. All 5 star reviews are one or two words and useless in content. Never expected a reputable company to commit obvious fraud like this! App freezes when providing feedback. No ability to see your messages sent to your doctor on the web portal or back from them. While canceling an appointment, tells you there was an error but eventually cancels it anyway. It's much worse than the web portal, which also needs help.
Horrible app to many bugs, no stars. I tried to sign into the app 25 times. I verified my phone number and email address each time, but when I would try to verify the email or phone number it would bring me back to the verify page. One big unhappy circle
Absolutely worthless app. Doesn't let me sign in and doesn't change verification codes although I've asked for new ones 5 times. Even uninstalled and reinstalled. No difference in performance. Shame on Summit for accepting this as a workable portal.
Very helpful and informative. An extremely patient woman behind the counter! I had NO IDEA what I was doing with the app sign in but she was so patient w/walking me through it all. She honestly did everything short of fill out the data for me. Within 5 minutes after checking in we were in a room & seeing a doctor. Great experience (except, of course, for being sick😉).
After reading the reviews on how difficult it is to Register/Sign Up in the My Summit Health app, I decided to check it out for myself. I was pleasantly surprised that I was able to register without any difficulty. The app suited my purpose of obtaining lab results from a CityMD visit. Note: I was able to obtain the results of my lab report and share /print it without any difficulty. Given the ease in registering and obtaining my lab report, I give it 5 Stars.
What junk! I sign in through my patient portal all the time. Now I try the app and when I create an account and try to log in all it does is keep asking me to verify my phone number with the code they send (did that 4 times with no luck) or verify email with link, again no luck actually getting into the account.
I go through each step of setting up a virtual meeting, then when i hit 'start visit' I get an error pop up saying no credit card - I was never prompted to add a cc. I try to go to home to add a cc but it won't allow saying payment will be added during next appt...unsuccessful for something that is "urgent"
My experience with this app isn't good. I made a password and then tried to sign in. It kept telling me " wrong password". I tried 3 times. I know the password, I just created it. But it kept telling me it was wrong. I had to uninstall it. There was a better app for summit, to look up your test results from urgent care, city MD. But I deleted it and it's not in the app store anymore, unfortunately.
It's great to see your past appts and test results, however the app doesn't show any letters such as doctors notes or care information/instructions given by doctors in case patients or parents lose the paperwork they were given. That would be a handy feature that is often included in other patient portals.
