App is slow and barely loads, and every time I AM able to get it to work it logs me out completely. App was also much better before they started charging to use it to pay rent. Now it won’t load for me at all and I need to delete my account. Fun times.
Reviews for TenantCloud Pro
β Back to TenantCloud Pro20 reviews
This would be a good app. But when you put your bank information in. This app shows your whole banking information. Routing and account numbers. Your transactions. I think that’s a little invasive. There is no reason for someone to be able to see all that. Like, is my information really safe on here? What […]
Unable to request a work order from my landlord b/c cannot get app to open. I’m grateful my rent was paid on time considering the app started having issues 2 days later and has ever since. I did as advised and uninstalled TenantCloud app and now, despite entering the confirmation codes that I’ve requested 4x, […]
I would give this app 0 stars if I could. the amount of information they ask for is ridiculous. if you don’t have the info, then you basically have to lie or submit bogus info into the required fields just to continue with the process. if you spend too long searching for a file, the […]
The last update screwed up the messaging on the mobile Android app. Now whenever I type a message, my phone keyboard covers the messaging space so I can’t see what I’m typing. Edit: Resolved. Thanks!
Try adding a bank for money transfer using dwolla.. good luck with that. Also captcha hell. Trying to pay a storage locker fee.. not worth my time. Would be easier to move my items to a different company. Update..locked me up while doing the required update. Bank info cannot be added now. Total garbage product. […]
App has seriously deteriorated. I originally started using this service because the app and browser versions were pretty much the same. Since a recent marketing push, this is no longer the case. Every time you open the app now, there is a forced “new update”. You may be halfway through a task and then get […]
Idk why it does this, but every few months my account stops doing automatic payments, and it’s highly annoying. There’s no notifications or anything. The company that owns the storage unit I rent will only allow me to pay through this stupid app. I’m going to change storage units when spring hits just so I […]
This is a really good app but it locks me out at the end of each session and as I have a strong password, logging back in is a really difficult operation. It’s a lot easier to use their website where Chrome remembers my login details. I’d give 5-stars if they could fix this annoying […]
App is terrible. DON’T do rent reporting !!!! They have reported incorrect information to the credit bureaus for the last 5 months. I have filed disputes and spent hours on the phone. I created a ticket in the app and have been told they fixed it I just have to wait, it’s been two months. […]
Previously I had a check that was supposed to be mailed to me. That took 2 attempts to get to me. I am not one to rush it. But like to know when it is suppose to arrive. Even with you having a ETA on it. It was not on time. I was not aware […]
Awesome app. I absolutely would recommend it. You can use a fully functional app for free or for some of the extra perks pay a reasonable fee for an upgraded version. I wasnt sire that I wanted to take the time to put my info in because I had tried other “free” apps only to […]
There’s a bug currently where if I open the app and try to pay it asks me to reconnect my payment option. I go through the steps and get an error message ‘Your login info was correct, but your attention is needed at bank before we can proceed. You need to: 1) login to bank, […]
The app takes a ridiculous time to load. Sometimes I’ll let it sit for 5 minutes and it remains stuck trying to process simple things like logging in. Its hard to navigate to my wallet and the app will not save my bank information and keeps deactivating my autopay. I was notified days ago that […]
Updates are terrible. After the app had been running smoothly for years, I had to re-add my banking info in August to pay September rent. Now I’m trying to pay October rent and my banking info is not there again. Can’t find where to add it. They want to charge $40+ to pay by card. […]
I tried this app during the free trial and I was happy with the features it had. Once the free trial ended and I chose to shift to the lowest tier the app became pretty much a waste. It was extremely restrictive, there was a fee at every step. The transition from full access to […]
The app glitches, freezes, lags, and otherwise malfunctions almost constantly. It has “an important update” to install every other day, which nearly always freezes or crashes the app. It logs you out almost every time you close it, and, half the time, the login process bugs out, leaving you unable to even log in. You […]
Great option if you want to pay money to pay money since they charge fees for you to pay your rent. Doesn’t matter if it’s through the bank or credit card. The app itself is not intuitive, often has long load times, and you can’t even register payment information on it, you have to go […]
Can you guys help me get past error not resolved. It’s been this way for a week. I cannot see any bills or anything. When I open the app it says error not resolved. When I open the app with Google or Play Store, I tried to hit login or raise a ticket and it […]
Three things prevent this app from being five stars in my opinion. First off is I have to log in every bloody time I want to use it. It’s on my phone I really shouldn’t need to continuously log in. Second the app takes what feels like an eternity to load. Third It has no […]