The app is GREAT, but lately, whenever I make a reservation and choose to spend my yums, the restaurant doesn't include the discount and blames this on the app, saying that, ever since the last update, the reservation notice doesn't include the discount, forcing us to show them the confirmation. At the place I went to yesterday, they even said they have contacted support about this several times, to no avail. Will restore rating to 5 stars once the issue is addressed.
Ofur-Juan Tuh
Review changed form 5 to 1 star. There is NO real support for problems, just a moronic and extremely frustrating "forkie" bot. I'm using up my remaining yums and deleting the app over your "forkie" bot.
Chris Chapman
Used this app once to book a restaurant, couldn't find out how to modify the number of people so cancelled and rebooked. Went to the restaurant, but then a week or two later was emailed to say my account had been suspended for violating their terms of use. What? Customer service replied with a message along the lines of "too bad". Just call the restaurants directly, don't support TheFork.
Johan De Meersman
I'm forced to install an app to see information on a booking we made, I'm FORCED to make an account... And after all that the app still doesn't even show the booking when I click the link. Useless junk. Uninstalled.
Ricardo Santos
Misleading advertising: be careful with the promotions, even if the discount is shown on the calendar, as you may not get it at the restaurant because of some hidden condition (like "only the first 10 clients get it"). Poor support. After complaining about the problem, the support just responded that I got it wrong and closed the ticket, no investigation, no refund, nothing. Seems that the customer support does not even bother to open the app and check what's in there. Closed my account.
Benjamin Hyde
hard to use yums but great for finding new places and discounts
Petrut Marin
NOT WORTH IT. I AM TIRED OF ASKING FOR THE DISCOUNT every time. Today, I tried to spend the loyalty points (even though I paid everywhere with the app, when it's time to cash in the points most restaurants DON'T accept it). The bill came, I entered the amount on it, expecting to get the loyalty discount, suprise it charged me the full bill amount. The points have been spent. If you want a good deal just get a menu, don't bother with this app. I raised the issue, I'll update if I get a cashback .
Ngọc Huy Từ
its showing 30% off in "todayc and there's one timeslot left but when you click in the detail booking, the 30% is gone (which i thought its default 30% for the whole day) and i end up with a ridiculous bill
Q M.
A MUST have app when traveling in Italy. Downloaded this app to make reservations to some of the restaurants that required it, but some restaurants have promotions for up to 50% off food as well.
Andrew L
Useless. Can't book without a phone number (I don't have one enabled while travelling). No way to verify via email.
