This app is completely pointless if you have ds login you can’t use your phone it won’t tell you how much you owe, won’t let you set up auto pay, won’t let you set up a regular login the government involvement is on full display with being completely useless.
Reviews for TRICARE East
β Back to TRICARE East20 reviews
Well it was working sometimes, now it’s not available for my phone. Back to the old long way to get in
Trash. login is slow and complicated and prone to freezing, navigation is a pain.
I am very disappointed with the services of Tricare. They don’t coordinate your referrals or even contact you about them. They do not verify the providers they have listed on their own website. Half the time you contact the providers, and they say they don’t accept Tricare. I wish they would care more about customer […]
My password just stopped working, including biometrics. The error message says that the face was not recognized while asking for a fingerprint. I was able to reset my password, just by typing my old one, which was not validated since I entered the same darn thing. Filters on recent claims are all messed, so if […]
I have submitted the same request at least 5 times over the last 8 months and they still haven’t processed it. Now my claims are getting denied and they don’t do anything about it.
Pretty much useless. The authentication process constantly closes or crashes the app. I could only login after disabling MFA through DS Login on a desktop browser. Then my options are very limited. I can see past claims, but can’t submit one? Is it still 1995? Aug Update: I’m glad to see the UI has improved. […]
logged in 3 months ago, zero issues, paid my premium. Went in to take care of my bill, and get told I need to update the app before logging in, which brought me to the play store. and now apparently the app update won’t work with my particular phone. not cool, trying to pay my […]
I can’t even log in for my information on this app. I know it is the app because it works on the computer. I changed my password for nothing.
The app needs to be better. I have checked all my settings on my phone so that I can use biometrics to log in on my apps. This app keeps telling me to to set up biometrics on my phone in order to use it with the app. I have uninstall-ed and re-installed the app […]
Functional, but poorly designed. Navigation is bafflingly convoluted (back button doesn’t work… You need to tap on the name to switch between family members? Weird). Screens are often just captured browser windows instead of native “app-like” functionality. Was able to log right in and access data though. Edit: zero results for my PCM, despite them […]
Unable to login. Directions tell me to select FAQ BEFORE logging in, but that hotlink doesn’t work. I have no access! I will adjust my review when this issue is resolved. Please quit telling us individually to contact you and provide a general fix that the majority of us can use. Many of us have […]
Horrible app with no way to reset your password or recover the user name. It keeps saying “we’ve emailed the email on file”. This is a horrible way to do it as either it is not sending the email, or I do not have access to the email address any longer. I have no idea […]
I keep having difficulty logging in. When I do log in the visuals are so tiny that is not what a app is supposed to look like. I thought the sole purpose of downloading a “APP” is to be able to make it easier to see your information and adjust accordingly rather than going online […]
POOR!! Trying to register, the block to type ssn or DOD# doesn’t allow the numbers to type properly. Thus, can’t register… I followed through after much frustration, only to be disappointed by what the app provides. Just referrals. Yes, useful. But why do I need this app just for that. Also the notes for the […]
It wouldn’t allow me to sign in on the app, or on DS, with my known password, so I tried to change my pw. I tried to put in my SSN, but it wouldn’t allow me to type it in. I’m on an older phone, android 7, so perhaps that’s the problem. It appears you […]
What’s the point of having an app if I can’t even login on it… instead, I have to do it as a ds login account, go to their website, go through multiple security check, then back to the app. This means that every time I want to check my medical bills, referrals, or anything else, […]
Downloaded and installed yesterday. Terrible APP, does not work at all. As others have mentioned, when you try to log in to the APP it opens up a browser instead and the login attempt fails every time and that is using the correct credentials. I can use my phone and laptop via the available browsers […]
Installed on a Samsung Z Flip. I’m able to log in without issue but other than that, it’s a complete waste of time and resources on my phone. The screen looks as though they took a webpage and tried to cram the entire view on a smaller screen. One big help would actually have the […]
The app is so poorly designed. You can not easily log in for one. It won’t let you switch from it to the authenticator app without closing. When you reopen it, you have to re log in, which means your code has expired. You also can’t easily find information except your name and your doctor’s […]