I highly recommend you do not download this app. It is absolutely ridiculous considering the other delivery apps. They do not pay their drivers well and when it's a mistake on THEIR end they do not help whatsoever. For example, I did a delivery for $10, the app was having issues and would not let me confirm the order. When I messaged support all they did was cancel the order, even though it was delivered properly. When trying to get help with this issue, the representatives didn't do anything.
Reviews for Uber – Driver: Drive & Deliver
I tried updating my driver license, but the photo capture feature is so bad. It couldn't take clear pictures. I tested with my camera phone, and got sharp images. The issue is clearly with the app itself. What makes it worse is that there's no option to upload an existing pictures. If the in-app camera doesn't work properly, users should at least be allowed to upload a clear image from their gallery. Please fix the camera functionality or add an upload feature.
Originally signed up to do deliveries. Account and documents were uploaded and verified in less than 24 hours. Then I got a car that qualified to do rides and signed up for that.That process has been under review for 6+ weeks. Customer support is not helping. Talking with them feels like they are on a time limit and don't really care. UPDATE: Turns out my car isn't getting approved because their app doesn't have my cars color as an option. It's a default color option from the factory too.
This app will pull you in by very quickly moving you up the levels for completing deliveries. It's easy to navigate in that way. However, it will quickly go from a $85-$110 night average to a consistent $50 a night for NO REASON. You can inquire but it's a bot and it's useless trash. It will expect you to go 18 miles for $3, and if it shows that, the tip is $1. Also the navigation is slightly off and moves slowly. I'm so disappointed.
The app has an issue with reading enhanced ID's, the order system has a hard time handling multiple orders at once especially when shopping. Support is very obviously reading from a step by step list which becomes more apparent when I am on the phone with them every other day. If the problem could be resolved by restarting the app I wouldn't have called
1) GPS is lacking. Make a u-turn instead of a left hand turn into a complex. Unnecessary toll roads when the location is down the street. 2) I have yet to learn how to find out if an order has multiple pickups before accepting. I don't realize it until I'm off to the next destination and it's a restaurant and not an individual's home. 3) My phone will last 2 hours before it overheats and turns off. As a phone addict, no other app does this. So, not much $ can be made.
Im not able to pick up rides. Its saying under rides "needs attention" or "review items to unlock map area in red" but all of my documents are green and when I contact customer service, they say everything is good on their end. I've logged out and back in, I've uninstalled and reactivated the app, I've even re-uploaded all of my documents and still nothing. And yes, I can pick up food deliveries but thats not what im wanting to do.
There's a huge safety problem with the app. There is no satellite view, there are no addresses displayed, therefore I can't check where it's going and what to expect. There are a ton of bad parts around here. Another huge issue is that when a delivery pops, and you're typing something, you always accidentally accept it. THERE'S NO CONFIRMATION. The pay is an absolute joke. i have 15yrs of all kinds of driving experience and I have never seen pay this has. my own gas, car and wear and tear.... .
I've been using this application for over 7 years now. If you use it wisely you can make a ton of cash. I have 3 major concerns that need to be fixed. Firstly, there NEEDS to be a way to filter the orders that are presented to us! I constantly have to decline multiple orders before I get a good one (This is especially annoying when you are in the middle of dropping of an order and looking for the address!). Next is wasted time and gas on missing orders! That shouldn't count against us with noPAY
The app calculates the distance from you to the rider incorrectly. I have a lot of screenshots, and before I accepted a ride, I had to see on the map and try to estimate the distance from where I am to the pickup point. this happened after the couple previous updates from now, and it is still happening until the date of this comment, and hopefully, they will fix it soon.