Pretty good. We used to receive the emails but they stopped coming. (P.O. said to check spam folder - it was not there.) That having been said, at least we have a way to check on our mail. Now if they would just train their people we all would have a great experience. 9/22/2025 most problems seemed to be gone and app is functioning well. still not completely accurate when it comes to what will actually be delivered but that may not be the app's fault. very helpful, though.
F
The app is not consistent or accurate regarding whats being delivered. They recently made a change so that you cannot report mail not received by checking a box below the scanned mail piece. Its OK but not great. They also ask if you contacted your local post office, which you cannot get directly through via phone, their mailbox is always full. The scanning process often duplicates mail, or mail doesnt get scanned at all. chat is never available.
Dale Patton
I use this app multiple times daily. The recent update has made it very difficult to perform tasks I used to perform. As I temporarily leave the app to obtain tracking numbers from my email, it now logs me out multiple times, forcing me to log back in. That has never happened until recently. It used to leave me logged in no matter how many times I changed screens. I'm hoping this is a minor bug and be fixed with another update soon.
PT Szaday
Why do I need to perform additional security checks each and every time I check for mail? I've been using this app for years! And now, the past few months, they no longer believe it's me? It has become annoying to have the additional steps. On top of that, the mail indicated for that day is no longer a guarantee for that day... 24,48, even 72 hours from the time of photo shown on app according to USPS locals. Remain calm. Junk mail is still delivered on your designated day, without delay.
Derik Porter
app says I have mail delivered that doesnt show for up to 3 days. the package delivery tracking is even worse, or perhaps the carriers are. sometimes going from Seattle to alaska takes 2 days, sometimes 3 weeks, for small packages weighing less than half a pound. according to the app, packages also bounce around a lot between cities before actually heading up here. app isn't reliable at all anymore
Craig McMaster
Never improves. Usually gets worse. Works only sometimes. Will sometimes just freeze or otherwise stop accepting new tracking numbers and such. These days you cannot tell if that is due to budget cuts, DeJoy's ties to XPO Logistics, or a glitch in the app however. End result is I have had to uninstall and reinstall multiple times and at best it is still only marginal some days. Stinks.
Chancey Haight
The tracking feature does not work, rendering the USPS app useless. You can only enter 1 package at a time in the app only to get "status not available" for every entry. You can enter multiple tracking numbers on the website. Packages that show estimated delivery date and tracking history on the web site show as "status not available" on the mobile app for the same package/tracking number. This app has only 1 useful feature, you can easily uninstall it & free up wasted storage space.
RC Fone
Works well when it's able to connect with the USPS servers. Has many good features such as tracking packages, requesting pickups, buying stamps, etc. The only major issue I found was when entering a tracing number for a package. It takes two to three times to enter the numbers before it takes effect and also sometimes you have to exit the app, then check under the tracking tab to see the information of that package.
Rae B
The app used to be less difficult to login to. For months it has flashed on and off the screen several times then makes me go through a few steps to get logged in. I don't want anything to do with third party authentication as it already takes much too long to get in without it! It's ridiculous to have to open a text or email to copy a code just to see what's in the mail. This flashing screen issue really needs to be corrected!
Robb Pearsall
The app used to work fairly well. I could see images for the most part what letter mail was arriving each day, and I was able to track larger packages. The app has long promised images of packages, but that has never happened. The app no longer allows me access to my daily incoming letter mail. It won't allow to log in. I have reset my password, deleted the app, reloaded the app, I have started a new account and still the letter feature isn't working.
