Reviews for USPS MOBILE®

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20 reviews

Review by Charlene Hermann
(4/5) September 22, 2025

Pretty good. We used to receive the emails but they stopped coming. (P.O. said to check spam folder – it was not there.) That having been said, at least we have a way to check on our mail. Now if they would just train their people we all would have a great experience. 9/22/2025 most […]

Review by F
(1/5) August 12, 2025

The app is not consistent or accurate regarding whats being delivered. They recently made a change so that you cannot report mail not received by checking a box below the scanned mail piece. Its OK but not great. They also ask if you contacted your local post office, which you cannot get directly through via […]

Review by Dale Patton
(3/5) July 17, 2025

I use this app multiple times daily. The recent update has made it very difficult to perform tasks I used to perform. As I temporarily leave the app to obtain tracking numbers from my email, it now logs me out multiple times, forcing me to log back in. That has never happened until recently. It […]

Review by PT Szaday
(3/5) September 10, 2025

Why do I need to perform additional security checks each and every time I check for mail? I’ve been using this app for years! And now, the past few months, they no longer believe it’s me? It has become annoying to have the additional steps. On top of that, the mail indicated for that day […]

Review by Derik Porter
(1/5) September 30, 2025

app says I have mail delivered that doesnt show for up to 3 days. the package delivery tracking is even worse, or perhaps the carriers are. sometimes going from Seattle to alaska takes 2 days, sometimes 3 weeks, for small packages weighing less than half a pound. according to the app, packages also bounce around […]

Review by Craig McMaster
(1/5) August 28, 2025

Never improves. Usually gets worse. Works only sometimes. Will sometimes just freeze or otherwise stop accepting new tracking numbers and such. These days you cannot tell if that is due to budget cuts, DeJoy’s ties to XPO Logistics, or a glitch in the app however. End result is I have had to uninstall and reinstall […]

Review by Chancey Haight
(1/5) September 5, 2025

The tracking feature does not work, rendering the USPS app useless. You can only enter 1 package at a time in the app only to get “status not available” for every entry. You can enter multiple tracking numbers on the website. Packages that show estimated delivery date and tracking history on the web site show […]

Review by RC Fone
(3/5) July 8, 2025

Works well when it’s able to connect with the USPS servers. Has many good features such as tracking packages, requesting pickups, buying stamps, etc. The only major issue I found was when entering a tracing number for a package. It takes two to three times to enter the numbers before it takes effect and also […]

Review by Rae B
(3/5) September 12, 2025

The app used to be less difficult to login to. For months it has flashed on and off the screen several times then makes me go through a few steps to get logged in. I don’t want anything to do with third party authentication as it already takes much too long to get in without […]

Review by Robb Pearsall
(3/5) June 24, 2025

The app used to work fairly well. I could see images for the most part what letter mail was arriving each day, and I was able to track larger packages. The app has long promised images of packages, but that has never happened. The app no longer allows me access to my daily incoming letter […]

Review by Adrien
(5/5) May 2, 2025

The app is extremely helpful you can track your packages both incoming & outgoing. You can see what pieces of mail you’ve got coming as well as what you have received in the past week. Those are just the features that I primarily use, there’s a whole lot more on this app. It was buggy […]

Review by jon taylor
(2/5) May 28, 2025

Unfortunately, this app is not that great. Very often it glitches, and when I put my tracking number in there is no way to search for It. I’ll go to the tracking menu or just put it into the bar in the main menu and either way it will not track. Also, you cannot see […]

Review by LLG
(1/5) October 3, 2025

Very ineffective app. I’m surprised, but not really. Some of the initial issues that persist, I thought may have been related to my choice of browser preferences (Chrome). So I then switched over to the more reliable Firefox, and then downloaded the USPS app from the Play store, where I was met with uncertainty. The […]

Review by James Midkiff
(3/5) October 10, 2025

Downloaded this app to have a better interface with USPS Informed Delivery (I get an email everyday, but thought it’d be nice to be able to check it on the app instead of logging in to the website). For the past two days of trying to access informed delivery (first two days of app use) […]

Review by Joe Weiss
(1/5) March 30, 2025

hold mail doesn’t work. firstly I had an old version, it didn’t work anymore. I looked for an update and found out there’s a whole nother app. I installed it, and it’s doing the same thing. What the issue is, that it won’t keep the calendar up long enough to pick dates for hold mail […]

Review by Noah Hernandez
(1/5) January 12, 2025

This app used to be helpful. It was simple to use and always pretty accurate. I don’t know if it’s because of some bug or they just haven’t updated it in a while, but the app barely works at all now. If I try to track a package it just gives me a white screen […]

Review by Timothy Truby
(1/5) September 8, 2025

The new app is horrible. Must enter both username and password every single time, AND wait for a multifactor authentication code. Again, this is every single time that I want to check Informed Delivery. Why can’t my account stay logged in for 7 days or 30 days before I have to reverify? No option for […]

Review by Byrne O’Sullivan
(2/5) February 7, 2025

Weird app. Informed Delivery button brings me to the website. Where I have to login and always says I removed the packages from my dashboard. Tracking section only let’s me track one package at a time. Sometimes, nothing will happen when I copy and paste a number. Throw up some error messages at least. Let […]

Review by Mike Lynch
(4/5) February 9, 2025

For my purposes, all of which are domestic mail- and package-related, this app tracks what I send and what others ship to me, quite well, with only a few exceptions. The few exceptions are likely related to errors by the USPS, not the app. It also lets me arrange for my mail to be held […]

Review by Mario German
(1/5) April 14, 2025

Very slow and doesn’t propagate all your tracking right away, and some features like “informed delivery” still takes you to web browser. It doesn’t stay within the app so you can make more specific changes like to account info, or to specific tracking number, or even file a dispute or make a complaint about a […]