Asks to remember you, and then doesn't so you have to go through the log in process each time. And it asks the covid questions before you can clock in, and then it asks you again before it will log you out. Seems highly redundant as you won't go from a no to a yes in an average shift. Otherwise, it opens faster than many, and seems more compatible with Samsung than the prior one the company used.
Hannah Ramos
When you go to mark tasks as completed "yes" or "no", the buttons are so unsensitive and fickle. I have had to spend almost an hour just trying to completed my paperwork. It is slow at times as well, even when internet connection is good. When you put in a comment, there at times that it gets rid of the comment you just entered so when you go to click out it says you didn't leave a comment. Then, when you go back in and leave another comment, it shows both comments that were left.
Maggie Pumphrey
I would of given a 5 but it closes and I have to re-login every time I close it for a minute. But that's for a reason and I get that. Easy to get the information I need. It doesn't log the hours correctly. I can be there the correct amount of hours and it shows o clocked out 10 minutes earlier. This app needs help. Would be helpful to show how many hours at the end of the week was worked.
LindaK COHEN
Can't do anything and need to be able to clock n and have a little privacy when visiting a client. No bugs were fixed that I can tell. Need to be able to lock and unlock. 9/11/ Update: I am happy to say that 80% of the time since the update it is working great. Except when you do a comment it takes it a long time for the submit button. Or names on mileage. Otherwise I LOVE THIS APP AND HAPPY WE HAVE IT EMMENSLY!!
Susan Roseberry
As a whole this app is fine. However, I often get stuck trying to sign on because it keeps trying to log on, but just goes, and goes, and goes in circles. This not only drives me crazy, but takes time and then I am late according to the other system they us as a backup. Please try to fix it. Other times it says that it cannot locate me, when signing out. I haven't moved I'm in the same place I signed on.
KittyClaw
This is the worst app I have ever used! The time I have to spend clicking yes or no, when it doesn't register the clicks, then finally I'm at the end, yet it won't clock me out, well, that was time taken from my client, or overtime spent in my car trying to leave, and a text from the office stating I have failed to clock out! Reading the reviews, I see a lot of workers having trouble. Please fix your app!!!
jamie weiss-grabowski
This app NEEDS a MAJOR update!! I've had small issues with it in the past, but nothing that was too bothersome. After today 1-28-22, the problems are getting worse and more serious. Now my GPS isn't working in the app. Was already upset about not being able to set up my fingerprint for password, can't switch between the two different companies I work for (I have to log out and log back in). Overall just VERY FRUSTRATED, and until someone fixes the problems.
Melissa Mendoza
I can not login. It's been a few days now. It keeps authenticating, the longest I've waited was 10 minutes and still wasnt able to login. I need to login and mark task on the actual website. I've uninstalled and reinstalled serval times, done updates on my phone and still nothing. Before all of these issues I loved it. I have an android. Help resolve this issue!
A Google user
The app is very slow to load. It also doesn't stay on once it's loaded. During inactivity it shuts down and has to be reloaded, usually when you don't have time. I've been late clocking in or out on more than one occasion because it's so slow. The time that it takes to write the notes often annoys clients. They don't like the time that it takes away from their care. It would help if we could go back in and fix our notes or complete them after clocking out.
A Google user
This app. Is hard to clock into . I can be in the middle of a client's house or at there door and it does not track my location accurately. You cannot go back on the calendar and check your schedule. It does not remember your password so quickly clocking in isn't an option it nor does not let you clock in earlier there is no revisions for such... It's a gamble when using this app. Please take some time and fix multiple issues.
