Asks to remember you, and then doesn’t so you have to go through the log in process each time. And it asks the covid questions before you can clock in, and then it asks you again before it will log you out. Seems highly redundant as you won’t go from a no to a yes […]
Reviews for WellSky Personal Care
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When you go to mark tasks as completed “yes” or “no”, the buttons are so unsensitive and fickle. I have had to spend almost an hour just trying to completed my paperwork. It is slow at times as well, even when internet connection is good. When you put in a comment, there at times that […]
I would of given a 5 but it closes and I have to re-login every time I close it for a minute. But that’s for a reason and I get that. Easy to get the information I need. It doesn’t log the hours correctly. I can be there the correct amount of hours and it […]
Can’t do anything and need to be able to clock n and have a little privacy when visiting a client. No bugs were fixed that I can tell. Need to be able to lock and unlock. 9/11/ Update: I am happy to say that 80% of the time since the update it is working great. […]
As a whole this app is fine. However, I often get stuck trying to sign on because it keeps trying to log on, but just goes, and goes, and goes in circles. This not only drives me crazy, but takes time and then I am late according to the other system they us as a […]
This is the worst app I have ever used! The time I have to spend clicking yes or no, when it doesn’t register the clicks, then finally I’m at the end, yet it won’t clock me out, well, that was time taken from my client, or overtime spent in my car trying to leave, and […]
This app NEEDS a MAJOR update!! I’ve had small issues with it in the past, but nothing that was too bothersome. After today 1-28-22, the problems are getting worse and more serious. Now my GPS isn’t working in the app. Was already upset about not being able to set up my fingerprint for password, can’t […]
I can not login. It’s been a few days now. It keeps authenticating, the longest I’ve waited was 10 minutes and still wasnt able to login. I need to login and mark task on the actual website. I’ve uninstalled and reinstalled serval times, done updates on my phone and still nothing. Before all of these […]
The app is very slow to load. It also doesn’t stay on once it’s loaded. During inactivity it shuts down and has to be reloaded, usually when you don’t have time. I’ve been late clocking in or out on more than one occasion because it’s so slow. The time that it takes to write the […]
This app. Is hard to clock into . I can be in the middle of a client’s house or at there door and it does not track my location accurately. You cannot go back on the calendar and check your schedule. It does not remember your password so quickly clocking in isn’t an option it […]
The ClearCareGo app is tedious to use and grossly inefficient. I’m frequently unable to log-in and clock-in (or out) requiring a phone call to the office in order to get the times correct. It often locks up requiring me to restart the device in order to continue. It “times out” a lot. There is no […]
As an agency owner, it’s been easy to roll out to Caregivers, and even Caregivers nervous about technology have been able to pick it up pretty quickly. We do receive quite a few “I can’t clock out” calls (and I literally while writing this just took a call that “I can’t clock in”). It’s hard […]
Incredibly slow, constantly timing out . Completely useless recording start and end time accurately. Often the clock in\out will record as late because it sits loading for so long. For the times it does work(30% of the time… And that’s being generous) I have to give at least 10 min ahead to log in or […]
The app is alright. It doesn’t allow my notes to be seen by my managers, so I use email for that option. It oftentimes doesn’t recognize my password. It would be helpful to have a ‘View password’ option that can be used temporarily to be sure it’s being entered correctly. It glitches a lot. Sometimes, […]
Depends on your phone service if this app will work and continue to work. Loads slow. When you chart, you can show the next shift but no option to share important items with all shifts. Sometimes, it clocks you in late when you arrive because you have to stand in a certain part of a […]
Bugs and malfunction happens frequently. The app freezes, often won’t load and needs to be closed/reopened. There are far too many separate windows that need to be clicked in order to navigate from one view to another, makes it choppy and more time consuming than necessary. Compared to the function of other apps, this one […]
for almost 3 years I have been using this service,working for my company and it has been a life saver and by saving so much time when that is in short supply at times. Finding the clients, punching in timely, showing mileage and keeping excellent track of your daily duties for each client which vary. […]
Lots of issues with clocking in an out, and sometimes even logging into the app. I work for both the Sun City and Surprise offices. And the same issues with both as do many of the other CarePros. Now even worse with new. I have to delete the app and reinstall it every time that […]
Terrible terrible terrible. Works 1/3 of the time, crashes constantly, does not accept my inputs on why a task was not completed. Makes what should be a 3 minute task to fill out take 15/20 minimum. I have more clients, and if I can’t leave until this is filled out, I’m late. I can’t fill […]
It’s kind of frustrating to use. I can’t tell you how many times there are issues with double clocking in or out. Im sure the company I work for is tired of fixing it. EDIT 9/16/25 awful. NOW Im having issues with it loading, not saving my clock in or out after shift. Issues with […]