We have had nothing but issues with the doorbell and have yet to be able to stream video from it. We get motion detection alerts only but even they work just some of the time. The doorbell is less than 20 ft from our new Asus router and the wireless signal outside by the doorbell is excellent. We have a wireless outlet switch in the same area as the doorbell and never have issues with it. I might rate the app higher if we could actually get it or the doorbell to work.
Reviews for Zmodo
← Back to ZmodoMy only hope and desire is to have this system works just for one day! Even one hour! Just once! Notifications are notoriously sporadic and unreliable. The hardware is good, but the system sucks. Zmodo must be using absolute total morons as programmers... Every time there is an update the system goes berserk! I tried helping these guys by providing detailed reports of events, successes as well as failures, but to no avail. This company doesn't care about it's products, services and reputation! What a shame! I have given up hope!
I exit the app, it reloads itself. I kill the process entirely, it reloads itself again. I kill it over and over again... it still reloads. How do you get rid of this buggy thing??? Strange time-zone list, such as "The East in the US". Even when notifications are turned off, the screen still says they are on. The video appears slightly zoomed-in even when zoomed all the way out. The left and right edges are chopped off. Annoying notifications to buy more cloud space.
We have had this system for several years. They have 3 different apps zmoto, Zsight, and Meshare. All are bad. They recently updated their apps. They no longer send notifications and 2 don't even record the events. A system is more than hardware. They found a way to make bad software worse. 11/06/2021 update:. Your recent update didn't work with the pixel 4a. The menu bar at the top to select which camera and the setting icon are under the notification bar and can't be selected. Worthles
Having a security cam system is cheaper than those other home security services and will make any criminal element look elsewhere.. zmodo is an okay product the only issue I have is that ( having to pay for the security system, the hard drive, the Wi-Fi, the electricity bill ) in order for it to function is one thing but, having to pay for the "extra features" doesn't seem right because if I bought a product that has features already built in which why/what I paid for how can zmodo charge xtra4
This is a good app., but please try not to misunderstand what I'm about to say.... it is NOT very user friendly by any means. I have LITERALLY spent not just a few minutes, but HOURS trying to sync my Android device, which by the way is a ZTE Max Xl w/running version 7.1.1, 4G LTE on Sprint's network. Yeah, I'm not a happy camper right now.... I just wanted to let you know what I've experienced just SIMPLY (HA HA) syncing a VERY GOOD Android device to your app. Good day!
Greet Pro misses much detections. This app does not download clips in 1080p...it changes the format/ resolution. I received a package at my front door, and my Greet Pro didn't even captured it! I had set sensitivity to the max. Piece of junk that cost almost $200 and they wanted to charge for recording service? Don't buy! You will have nothing but trouble.
Horrible, keeps saying offline and can't find the cameras, one day works and another does not. The recordings get stuck and the worst part is the price that they want you to pay each month per camera, even if you have the system and the recorder, if you want to see it on your phone, you have to pay, the price is excessive ridiculously. No other system charges that amount.
Horrible customer service! The app does not function 90% of the time. Now it won't even let me see my cameras or my events!! When I go to see a camera or an event the whole app crashes. Happens over and over again. Then when I go to try to contact customer support it will crash, say finding an agent for ten minutes and one will never come on, or one will come on and they will just ask me about the lights on the camera and say well they are online and then we will get cut off and I can never get ahold of anyone again!!! I wish I could just return all of my products and get my money back so I can buy a system that a dually works! I bought this system for security but if you can't get access to them or they don't record anything or flat out don't even work then what is the purpose of having them !!???? Save yourself stress, time, and money and find another system. Funlux is the same company!
Worst camera system I've ever used. Least user friendly out of anything I've ever seen. If you've already purchased the product, return it. Motion notifications are good but it takes 15 or more minutes for the footage to become available rendering it useless of you actually needed it for something like a break in. I'm pretty tech savvy and it took me 2 days to sync up the camera just with the wifi in my house. Can't cancel your subscription using the app. Can't update payment using the app. 75% of the time you want to view footage it never loads or takes 5+ minutes to do so. If there was a 0 star rating I would say this has earned it.
I'm one year plus into this purchase..my opinion is the same! Even after updates! It only works when I turn over in bed at night...then out of nowhere I get notified motion detector picked up motion during the day once a week from me coming and going out of a the room all day! This App and product are Junk! It doesn't do anything it is supposed to do. Waste of time and money!
The app worked before they made their last update, now all Samsung devices freeze after two minutes and the app must be restarted. Called the tech support line and was told they have no idea when the app will be updated to fix this bug as they call it. Simple solution send out an update to go back to the version that worked. This app would get negative zero stars if it was possible.
It doesn't always send notifications for movement detection. Difficult to connect to devices. Free trial ends and you have to pay for more storage on each device if you want to view footage from more than 12 hours before. Sometimes you have no idea that something was recorded and can miss a great deal. It is not cheap if you have more than one camera. I bought a set of 4 cameras but didn't realize each camera would cost me $50 each for more storage. I will do my homework better next time.
Initially I enjoyed the app except for the fact that when I purchased the equipment i was lied to and not given the free cloud that was supposed to be included. The app rarely ever loads in a timely fashion and when you get a notification if you want to see it you have to completely close out the app and reload it in order to view the clip if it even loads correctly. If you pay for cloud the app is different than if you don't. Updates (if/when) are usually a pain to install in the wifi cameras.
This app constantly runs in the back ground and kills battery percentage. If you restrict the battery usage, it won't work correctly and force crash. This app needs the ability to only run when required. If a user doesnt require notifications that a car passes, there should be a way to utilize a "when in use" option. I only require to check the cameras when I want. Please fix so I dont waste 40% battery sitting idle.
No idea what is going on. I can't get the firmware to update on any of the cameras. I changed my wifi network and I can't figure out how to change that for the cameras and the help function is useless. The firmware update using my phone keeps timing out and I seem to have lost the software on my laptop and there is no option to install it again.
i have had to re install this app multiple time because it keeps crashing. It's hard to moniter my home when the app doesnt work. Also, good luck getting a hold of a rep to get something fixed on your doorbell. when you finally get someone to talk to you they blame it on user error. The microphone on my doorbell has quit working so i cannot hear anything going on outside. not happy with the service, app, or product.
All was well until this most recent update. Many freezes and "Connection timed out" messages when trying to load the video feed. Tried clearing the cache, uninstalling and reinstalling the app, restarting my phone, and it still does this multiple times daily. The only workaround I have found is by clearing the data and then re-logging in. Doesn't do much good for surveillance when you can not watch the cameras!
Horrible service. Zmodo systems and camera clarity used to be great. I've had 12 cameras running at once for at least 7 or 8 years. All of a sudden, they will all disconnect at some point. A few of them will pop back on briefly then won't reconnect, after several attempts. Two of them finally, mysteriously pop on by themselves, and after a couple of minutes, neither of them will stay connected. No tech support anymore, just AI!!! Waste of time and money!
It's never been great but now it's worse. you can never count on actually catching anything important, unless you pay the ridiculous per-camera fee and even then it's questionable. The cameras only work when they want to. even when you're trying to view live & they take forever to load when you need them most. In the last week or so you can't even get the previews to show up in the notification probably 90+ % of the time. Such a poor experience with Zmodo that's only gotten worse over time.