Can’t cancel & they keep charging me! Like another person’s review, the same thing has happened to me. I was not able to log into the app. After the free trial, I was sent no notice about it renewing either so they just charged me. I tried to log into the app and it said […]
Reviews for Lasta: Healthy Weight Loss
← Back to Lasta: Healthy Weight Loss20 reviews
HORRIBLE COMPANY!!! I started with and introductory 9.99, 3 month subscription. that same day they charged me 29.99. I contacted them and requested a refund and canceled the subscription. 2 months later, I’m being charged again another 29.99. after the first charge I’ve tried canceling and its impossible. my account shows canceled in the app […]
Saw a Facebook ad for a calisthenics app—75% off, so I bought it. Right after paying, I clicked “Get Your Plan” and was instantly charged $10 for an add-on—no cart or confirmation. I contacted support within 3 minutes, and they refused a refund but offered 2 free months. I don’t do business with companies that […]
I really got ripped off! I didn’t like the app as much as a different one. They will cancel (hopefully) but no refund. I deleted a section of my first review to have space to add more. They reached out to me and said they’d refunded the full amount but in fact, they charged me […]
Buyer beware. I signed up for a 3 month walking plan for 29.99, have an email stating so but then was charged another 29.99 after 1 month for the extended workouts, which I don’t want, have never used, and I cannot find in my agreement. I reached out to the company who refused to issue […]
Lasta’s customer service was completely unhelpful and offensive. Their refund policy makes it almost impossible to get your money back—even if the app doesn’t deliver or isn’t a fit for your needs. I explained my issue clearly, but their response felt automated and impersonal. They offered a subscription extension when I asked for a refund. […]
Beware scam charges!!! They advertise it as if it is free, then after you go through the set up charge $10.06 for a 30-day program. Then, less than 4 weeks later, without notification, charge $59.17. they don’t even send a confirmation/receipt email after the charge, obviously hoping you don’t notice it. Visa correctly flagged it […]
The exercises are fun, have variety, and don’t take that long. The tracking was helpful for me to stick with it. While Lisa was a great help with my account, I’m dropping a star because renewal was difficult. It’s not clear how you’re supposed to do that and no way to get into the app […]
Very deceiving;sneaky set up! You think you have a 28-30 day trial, but while trying to get app setup to use, you will end up with more charges. I only ended up using app a few times. Then suddenly, you are hit with outrageous multiple pricing. I reached out to request a refund, they respond […]
False advertising and deceitful billing. They billed 3 times in 3 weeks time. Always without notification. They advertised free service. Over $75 later in less than 3 weeks, it is not free!! And no refunds! This company needs to be eliminated from existence! What a dishonest way to “do business”. Anyone else want to join […]
So I signed up for a plan and I was only shown one fee. After payment, I realised I was charged twice for some other plan they signed me up for unilaterally and did not put that in my total so I get to decide whether I want to commit to that amount or not. […]
I had a bad experience with customer service, normally these type of apps send a notification to remind you that the period that you paid is about to end so we as customers can decide if we want to continue with it, I paid for 3 months and tried it and didn’t like it, and […]
This app seems to be very good at providing good information. I signed up for a “free trial”. I canceled it prior to the date noted, however, I was charged $29.99. I thought I may have missed the date and this was legit. However, I was charged $29 99 AGAIN a month later.When I contacted […]
Did not use and was denied my refund… I signed up for a trial for about $10 bucks. I downloaded the app and looked around, which I should have done prior to purchase, but anyway. I didn’t even do any workouts because the app was so basic and plain. I found a workout I wanted […]
I did the 1 month trial and planned on not renewing because I wasn’t actually able to commit daily due to scheduling. I never received an email reminding me that I would be charged soon or how much. they just charged me. they don’t offer refunds unless you can prove it didn’t help. actually, I […]
They DO NOT give refunds so be careful what you’re signing up for!! When you sign up the app is $10 but you have to be careful what boxes are automatically checked as it has a charge. Unfortunately, we don’t normally read all of that stuff like we should. I did not. No refunds available […]
The app is legit useless the second your subscription expires. All you get is a popup that says you’re expired & to contact support. No ability to look at basic account info & no ability to log in via the website. They can block the workouts you’re not subscribed to, but cant let you in […]
This app signed me up for additional programs. I canceled FREE plan and auto-renew and it continues charging. I tried the online form to request refunds, and it won’t let you enter a complete sentence in the comment box. Characters change once you type 3-5 words. No phone numbers. Not good. Auto-reply emails make you […]
When I signed up early Sept, it was a promotional fee of $10.00. I signed up and was charged an extra $10.17 for IDK what! I let it slide because I was excited to workout. I canceled bc I was not losing weight nor tightening up as I thought the app would assist with. I […]
UPDATE: Reached out per Lasta’s response below and more of the same. I will not give up and neither should any of you! You will be charged even if you canceled a subscription or don’t have access to the app and Lasta does not offer refunds based on my email contact with them. Thing is, […]