It logged me out and won’t let me log back in to pay for more service. It’s almost like they want me to switch to a new provider. And I just might on this next check. I’ve never had more of a struggle to pay for minutes. They send text after text asking you to […]
Reviews for My Straight Talk: Mobile App
β Back to My Straight Talk: Mobile App20 reviews
Glitchy and non-cooperative. Long time customer, but this app has always been horrible and difficult to use. I’ve always been tempted to go to a different service strictly because of that. Let’s see if this update has changed anything…. If not, bye bye straight talk . I saved a new payment method and tried using […]
The new update is terrible. “Add airtime for a friend” is gone. I can’t add a line to my account. Seems like everything I click on says “contact customer service”. When I do, they can’t help unless I want to purchase the plan through chat, text or the website. If I have to buy it […]
one of the worst mobile apps in the history of mobile apps. not only is the customer service abysmal, but the app does not work half of the time. for instance I have been trying to remove a payment method for the past week yet the mobile app continues to give me the same continuous […]
I can’t do anything. Some how the app logged me out of my account and I can’t log back in, it won’t let me. No matter what I try to refill my time on the app, it won’t work and pops up as an error. I’ll be honest, I’m not very tech savvy person, but […]
I’ve never had any issues with straight talk nor the app, I’ve always used the website to refill my service. Recently upgraded to the unlimited 65$ data card and after one or two times using the hotspot, it doesn’t grant access to anyone connected. IVE TRIED EVERYTHING . Then I try to access the account […]
Most of the icons in app give you an error message and don’t open. I’ve also been on auto refill for years now, and I have no way of being able to see if I’ve been accumulating points, since “my rewards” icon won’t open. Would be nice if straight talk would make sure as loyal […]
This phone service was good but recently we have been having trouble after trouble and having to call several times just to get things right. Sometimes calls are dropped. The app doesn’t work so we went to Walmart to get it and it still didn’t work and had to call to square things out. I’m […]
Recent update is utter trash, every time I try to browse to redeem my points it just kicks me back to the dashboard. Repeatedly asks me to enter my password, and now I can’t even find the option to enter the number from the physical cards for renewing my service, I had to go through […]
you get exactly what little you pay for. This is not a real company that provides anything other than storing your data and take your money while they are doing it. Service is unreliable. You call to fix an issue. It’s always your fault. Customer service can’t help you do anything but if you’d like […]
I have used straight talk for years. Service is decent and reasonably priced. I have had service problems periodically requiring a call to customer service, which has always been a positive experience. However, the website is horrible. It is a pain to navigate-especially when trying to select something while shopping for a new phone. I […]
Straighttalk is locking people’s credit cards in their app and also their website. If you put your card in there, you will not be able to delete it. Beware of their tactics! Unable to delete my credit card. Updated the app. Now I cannot log into my straighttalk account. It sends a code to my […]
Straight talk itself is really good, and I haven’t had any issues with them. Trying to navigate on this app is super glitchy. It spazzes out. I have to log in to the app every 30 seconds, and then it automatically refreshes my page, so I lose what I was looking for. And to top […]
The actual phone service works just fine, once you can finally get into the app to pay for it π When I first started using the straight talk app 3-4 years ago I hardly ever ran into any issues but it seems in the last year the app has become unusable. Anytime you go to […]
So every time I try to change my plan to a less expensive one, the app crashes and then locks me out. Something tells me that seeing as how every OTHER feature works just fine that this is a bug purposefully put in the app to keep you from switching to a less expensive plan. […]
The app sucks!!.. it keeps rejecting my payment info for the auto payment, so when the date comes around to pay for my monthly subscription, it cuts off my service and then I have to phone them to activate service again, but of course then I don’t get the discounted rate. I know the info […]
The actual phone service of Straight Talk is pretty good, but this app (and subsequently their website) is so poorly optimized that it’s awful. It’s slow, even when your internet isn’t, it’s unresponsive, and many times it simply doesn’t work. I’m currently having a struggle with simply logging in as it keeps saying “invalid response.” […]
Horrible app. I do not want to log in every time I click on something new. The point system, which is a scam at best, takes way too long to build up. I’ve been a customer for over 10 years and yet have never received enough points to get a month of service. In fact, […]
The previous version was fine and easier to use. After this latest update, the app would not let me pay for 2 lines at once with the discount. I was forced to update the app. After I paid for one line separately, I thought I’d be able to just pay for the second line separately, […]
Didn’t you use to be able to troubleshoot your internet connection, data connection, phone connection, when your service isn’t working? I like the app I just don’t like that it doesn’t work properly unless you buy the higher plans. If you run out of data the app doesn’t work properly. This app will not log […]