Pretty awful app. There are huge flaws in his app. I need to login everytime, even though I’ve linked my social media account. There’s no log of when you last did a session which you need to space out the sessions as they suggest, you can’t return to the main menu if you accidentally click […]
Reviews for Pulsetto Wellness
← Back to Pulsetto Wellness20 reviews
I just received my device. The app connected without issue the first two times. Now, it will not connect at all. The app is poorly designed, as it doesn’t recognize that the Device is not connected, so the session begins. The app should report that the Device is not connected and offer help on connecting. […]
The device works well, when you can actually run it through the worst app I’ve ever used. It constantly stops during a program and often needs to be reinstalled. There is no battery icon so it’s difficult to know if the unit is charged. I’ve had the unit a week and I’ve not run it […]
This app is terrible. I can’t even sign in. When I enter my email and password, it tells me to activate my account via en email they’ve sent. And when I click on the activation link, it brings me to the app. When I enter my email and password in the app, you guessed it […]
The device is great, but the app is terrible. Please fix the bugs! I basically have to reconnect to the device every time I use it, even when used 2 times in a row in the same time frame. I can only get it to work by running through the tutorial each time. When it […]
When it works it’s fine but it’s always “having difficulty connecting to server” (03/2024) Update: I gave up for a number of months on my pulsetto then started back up 01/2025 and noticed they had finally figured out the connection issue so I can actually use the device now. The new update 03/09 is NOT […]
Device is great but it is controlled by this app which is very flaky. It only let’s me run a session less than half the times I try and then usually only after uninstalling and reinstalling it one or more times. I am a retired software engineer with 30 yrs experience. This app isn’t even […]
I´ve had nothing but problems so far. The device stopped syncronizing and there wasn´t much help, then they tell me that I can return it, so I opt for this, then they stretch it out that I have to use it for several weeks to start getting results. It´s created more stress and I have […]
Super Annoying to Use – you have to login manually every time you open the app unless you want to link your account to your social media. If you select a routine you’re stuck with it – you must either run that treatment or close the app to pick something else, the latter of course […]
I’ve tried to like this app and device but it’s extremely difficult. Customer service is okay however. It’s extremely annoying to have sessions suddenly interrupted because of low power settings. Why isn’t there an indicator of battery strength? And how can one tell if the battery is even fully charged? I leave it in for […]
Good device, terrible app. Frequent disconnection from the device, why they have to remain connected throughout the session baffles me. I guess it keeps the device itself cheap for them to make? What’s worse is the app has no means to resume an interrupted session. The usage history is broken, it records only about half […]
Love the device. HATE the app! I need to uninstall, reinstall and re do all the login info before it connects. Every single time! Not great for a device that’s supposed to help with mental health and sleep! Frustrating and stressful. Do they need my 10 year old grandson to help them fix it? Update: […]
Great idea awful execution. The app is awful. It won’t keep track of use, and then you receive a pop-up, warning you that if you don’t use it 2x a day, it may not work – I call bs, this wasn’t advertised. I contacted the customer service email provided. No response. Many complaints in the […]
If the app is working correctly, it’s awesome. BUT, I’ve only had the device for a couple of days and have had to un-install then re-install the app several times to make it work. It’s very frustrating, getting logged out of the app after every session. Buying a device (that claims to reduce stress/anxiety) that […]
I like this device and I believe it’s helped with my vagus nerve damage. For the cost I paid, I do think it’s ridiculous they want almost $20 a month for three more programs. It’s also difficult to manage your subscription because you can’t do it in the app. It needs to be forced stopped […]
6/25: Can log in now. Intermittent issues with connecting device to app. Upgrade from 1 to 3 stars. 6/24: Can’t log into the app no matter what I try – new user, google, forgot password, reinstall app – nothing works. Contacted support and waiting for reply. Phone number would be helpful. Hope this thing works, […]
The device itself is great, I love it so much for stress and pain. Five stars for that! The app isn’t so great, though. It’s glitchy, it keeps losing connection to the device, and it fails to track my sessions, successfully tracking a session maybe 20% of the time. Also, hot tip: the premium upgrade […]
Admin leaves something to be desired. Customer service is good once you contact them about issues, but it’s super annoying to have to keep contacting them. Problems to date: 1. Charged 1 month before my subscription was to renew. 2. The app has to stay open for a session to run entirely, and it won’t […]
I deleted my first review which was a negative experience with the app itself. The issue was, that the app stopped recording my sessions. Since the bug fixes, the app has been recording the sessions successfully. I continued to use the device, I really like the device. I use it every day. I feel positive […]
So completely bummed. When I try to connect the device to the app, it takes forever to respond. Then it won’t connect properly–keep getting a message that the app isn’t responding. WHEN the device turns on and connects to the app, which is rare, it disconnects at some point, and I lose my session progress […]